Human Resources Specialist II

We are seeking a dynamic and results-oriented individual to join our team as a Human Resources Specialist II. This isa fully remote hourly (non-exempt)role within our Managed HR Services organization supporting multiple client companies through a fractional HR service model. This position is ideal for anHR professionalwith a solid foundation of generalist experiencewho islookingtodeepen theirexpertisewhile working in a fast-paced service-oriented environment. The HR Specialist II provides day-to-day HR administrative and operational support across the employee lifecycle ensuring accuracy compliance anda high levelof client service.

Essential Duties and Responsibilities:

• Prioritize and manage multiple client accounts efficiently ensuringconsistencyand high-quality

• DeliverHR services across all clientaccounts;including but not limited to: General HR AdministrationOn/offboarding Management Compliance Assistance LOA Handbook/Policy DevelopmentPerformance Management SOP creation etc.

• Support HCMU clients with HRIS system supportif applicable

• Act in a client leadcommunication and facilitationposition for accounts that may have multiple servicesor multiple HCMU consultants

• Develop andmaintainstrong client relationships and foster trust and confidence proactive communication and responsiveness.

• Work closely with Project ManagersClient Relationship Managersand/or Technical AccountManagersto understandclient deliverables and provide regular and detailed status updates ensuring transparency and accountability.

• Collaborate with internal team members toidentifyopportunities for process improvement.

• ApplyHRknowledge andexperience toanticipatepotentialchallenges and proactively address any issues that may arise.

• Propose and implementsolutions toimproveservice delivery and client satisfaction.

• Stay updated on industry trends regulatory changes and best practices in HR.

• Serve as a first point of escalation for employee relations concerns and coach managers through early-stage issues.

• Conduct initial fact-finding for low-risk investigations and prepare summaries for HR leadership.

• Provide guidance to managers on progressive discipline performance documentation and policy interpretation.

• Supportmanagement efforts during HR program rollouts by preparing guides FAQs or micro-trainings.

• Support clients with LOAservice with Managed LOA product

• Train or teachadditionalHR Specialists on client tasks or HR items that may be needed to support client service deliverywithin HR product.

• Perform anyadditionaltasks orresponsibilities asassigned.

Minimum Qualifications (Knowledge Skills and Abilities):

• Prior experience working in a multi-client environment isrequired.

• Bachelors degree in human resources business administration or related field.

• Minimum of 2-4years of experience in HR Generalist Specialist Consultant or Business Partner roles preferably in a client-facing capacity.

• Proventrack recordof successfully managing multiple client accounts and projects simultaneously.

• Comprehensive understanding of HR principles practices and regulations.

• Prior Payroll/Benefits processing experiencea plus.

• Exceptional communication and interpersonal skills with the ability to build rapport and influence stakeholders at all levels.

• Highly organized withkeenattention to detail and the ability to prioritize tasks effectively.

• Proficiencyin HRIS platforms and other relevant software applications (Examples: SAP Oracle Workday Paylocity Paycor UKG Ready UKG Pro Ceridian Dayforce ADP WFN Paycom and/or Paychex)

• Professional certifications such as PHR SPHR or SHRM-CP are a plus.

Compensation & Benefits:

The expected pay range for this position is $25-30/hr and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits and eligible bonuses equity and commissions for some positions.

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Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by applicable federal state or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site complete an application or participate in any part of the hiring process please contact the Recruiting Team at This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process Applicant Notices: E-Verify Program for additional information.