Human Resources Representative
Job Location:
Somerville, NJ - USA
Hourly Salary:
Posted on:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Reporting to the HR Manager the Human Resources Representative plays a key role in supporting onboarding and operational HR processes for Professional Staff including physicians researchers research staff fellows and residents. This position manages endtoend onboarding activities ensures compliance with institutional and regulatory requirements and serves as a central liaison between new hires department leadership payroll credentialing and other internal partners. The role requires strong attention to detail discretion and the ability to manage multiple onboarding activities simultaneously.Qualifications
KEY RESPONSIBILITIES:
Department & Liaison Onboarding Support
- Serve as primary liaison between hiring departments and new hires throughout the onboarding process.
- Partner with departments to review offer letters and (CVs) for accuracy and compliance.
- Discuss hiring issues with departments: expedited hires visa delays job profiles and salary determinations.
- Educate departments on onboarding processes and timelines.
- Verify that salaries meet Postdoctoral PGY guidelines for incoming hires.
- Conduct education verification when (HireRight) cannot be completed including:
- Reviewing Diploma
- Reviewing and interpreting international degrees
- Collecting and validating education verification letters from Registrars office
PreBoarding & Onboarding
- Collect and review all required new hire documentation including offer letters new hire forms CVs and ids.
- Coordinate CORI (meeting required) and national background checks (hireright).
- Manage the I9 process including document review complete forms and meet with incoming employee.
- Ensure completion of Occupational Health clearance prior to start date.
- Send welcome emails to new hires and serve as an onboarding point of contact.
- Enroll hires for New Hire Orientation
- Prepare staff appointment letters for nonclinical MGPO staff.
Workday Responsibilities
- Create and manage requisitions in Workday confirming accuracy of supervisory organizations job profiles and replacement versus new position details.
- Initiate applications for new hires and follow up to ensure timely completion.
- Process and complete hiring transactions in Workday.
- Communicate record status updates to departments and email employee usernames and IDs.
- Maintain ongoing communication with departments and new hires to ensure readiness for the designated start date.
Miscellaneous & Operational Support
- Conduct internal I9 audits.
- Troubleshoot onboarding and access issues including system logons and general employee or department inquiries.
- Manage AskMyHR sites and the onboarding website for new hires.
- Triage and resolve complex cases involving visas Workday issues and sup orgs.
- Maintain Access databases containing new hire information.
- Monitor and manage the general onboarding inbox ensuring timely responses.
Appointments Compliance & Documentation
- Support staff appointment process in accordance with the bylaws of the Professional Staff of the General Hospital.
- Review verify and maintain sensitive employee and applicant documentation in secure databases
- Respond to verification of employment and staff appointment requests
Additional Job Details (if applicable)
Required Qualifications
- Bachelors degree preferred
- Prior experience in HR onboarding or administrative support preferred
- Experience working with Workday and Beeline platforms is a plus
Skills & Competencies
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- High level of attention to detail and accuracy
- Ability to handle sensitive and confidential information with discretion
- Excellent written and verbal communication skills
- Proficiency with Microsoft Outlook Excel and other standard office applications
- Familiarity with employment eligibility requirements and immigration documentation (e.g. I9 process work authorization visas) preferred
- Ability to work independently while contributing effectively as part of a team
- Strong customer service skills
Hybrid Model
- M-F Eastern Business Hours required
- 8am-430pm ET required
- Onsite 1-2x/month for meetings or trainings - Assembly Row Somerville
- A quiet secure compliant workspace is required for remote workdays and will be viewed and confirmed via Microsoft Teams Video on day 1 for all remote hires
- HR will ensure that candidates have a HIPAA-compliant workspace (a dedicated private workspace with a lockable file cabinet that is free from distraction and separate from others)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/HourlyGrade
3EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Unclear Seniority
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
