Human Resources Operations Specialist

At Cumming Group you will work on some of the worlds most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States as reflected in our top 10 rankings in ENR. With over 60 offices globally an extremely diverse project portfolio and double-digit year-over-year revenue growth the opportunities to make your mark are limitless!

Cumming Group is seeking an HR Operations Specialist to support our HR Service Delivery this role you will serve as a key resource for team members and managers providing Tier 1 HR support processing HR transactions and ensuring operational excellence across the employee lifecycle. The successful candidate will be highly organized customer-focused and experienced in HR operations compliance and process improvement within a collaborative service-oriented environment.

Essential Duties & Responsibilities:

• Execute day-to-day Shared Services and Tier 1 HR support activities including employee and manager inquiries HR transactions case management request processing and timely resolution or escalation of issues in accordance with established procedures and service standards.
• Maintain HR records SOPs templates knowledge resources and process documentation to support consistent and compliant service delivery.
• Support payroll benefits leave and other back-office HR operations by coordinating transactions tracking requests and helping ensure accuracy compliance and service continuity.
• Track and maintain Tier 1 service delivery metrics including case volume response times transaction status and service levels to support operational visibility and accountability.
• Administer onboarding offboarding background check and I-9 verification processes ensuring accurate documentation and compliance with company policies and regulatory requirements.
• Interpret and apply HR policies procedures and employment regulations to routine operational scenarios and employee lifecycle activities.
• Coordinate HR compliance activities including labor law posting requirements OSHA-related recordkeeping support and Workers Compensation administrative documentation.
• Partner with HRIS Benefits Payroll HR Business Partners and other stakeholders to improve process efficiency maintain data integrity and ensure alignment across HR programs and services.
• Resolve routine and moderately complex HR operational issues within established guidelines escalating higher-risk or sensitive matters as appropriate.
• Identify process improvement opportunities and contribute to HR operational initiatives system enhancements and service delivery improvements.
• A minimum of 4 days per week working onsite at a Cumming Group Office is required.
• Other duties as assigned.

Knowledge & Skills Required:

• Strong understanding of onboarding offboarding I-9 compliance and employee lifecycle processes.
• Experience working within established HR SOPs workflows and service delivery procedures.
• Working knowledge of employment laws HR compliance requirements and multi-state employment practices.
• Ability to interpret HR policies and apply judgment to operational scenarios.
• Experience in HR operations HR service delivery shared services back-office HR operations or case management environments preferred.
• Strong ability to execute detailed processes accurately and consistently in a high-volume operational environment.
• High attention to detail with commitment to compliance and data integrity.
• Ability to handle sensitive information and maintain confidentiality.
• Strong analytical and problem-solving skills with the ability to exercise sound judgment within established guidelines.
• Ability to prepare maintain and interpret HR operational reports service delivery metrics and audit-related documentation.
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
• Ability to collaborate effectively across HR functions including HRIS Benefits Payroll and HR Business Partners.
• Excellent oral and written communication skills.
• Proficiency in MS Office and HRIS systems (knowledge of Workday is strongly preferred).

Preferred Education and Experience:

Education: Bachelors degree in human resources or related field with HR focus from an accredited university.

Experience: 5 years of HR operations HR generalist or people operations experience.

Preferred Certification: Professional HR Certification (HRCI SHRM) is preferred.

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Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Groups policy to recruit hire train and promote Team Members and applicants for employment without regard to race color creed religion age sex marital status registered domestic partner status genetic information sexual preference sexual orientation gender (including gender expression and gender identity) pregnancy (including childbirth or related medical conditions including breastfeeding) military service national origin ancestry citizenship physical disability mental disability veteran status or any other protected classification under federal state or local law. All such decisions are based on (1) individual merit qualifications and competence as they relate to the particular position and (2) promotion of the principle of equal employment opportunity.

All other terms and conditions of employment such as compensation benefits transfers layoff return from layoff training education and social and recreational programs are administered without regard to the characteristics described above. To this end Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended all of the rules regulations and relevant orders of the Secretary of Labor and all similar state and local laws.

In addition to base salary Cumming Group offers a comprehensive benefits package including:

• Medical
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) Matching
• Paid Time Off
• Paid Holidays
• Short and long-term disability
• Employee Assistance Program