Human Resources Operations Associate

About Child Mind Institute

Were dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. Weve become the leading independent nonprofit in childrens mental health by providing gold-standard evidence-based care delivering educational resources to millions of families each year training educators in underserved communities and developing tomorrows breakthrough treatments.

Position Details:

As part of the Human Resources team you will report to HR Operations Manager. You will support the effective operation of HR functions by coordinating core employee lifecycle processes including onboarding offboarding and data management. You will ensure accuracy and completeness of HR transactions supporting payroll administration through data tracking and validation and responding to employee and manager inquiries. You will contribute to reporting audit preparation and process improvements while performing work independently consulting the HR Operations Manager when guidance is needed and providing recommendations to enhance HR operations.

This is a non-exempt full-time position requiring a minimum of four (4) days per week in the office on a schedule determined by your supervisor in our NYC headquarters office or other relevant location. The in-office requirement and schedule are subject to change based on the needs of the program and the organization.

You Will:

• Coordinate and support employee lifecycle processes including onboarding offboarding and job changes ensuring accuracy completeness and alignment with established procedures.

• Maintain HR records and compliance documentation in both paper and HRIS systems including I-9 verification offer letters and policy acknowledgments. Review data for completeness and flag inconsistencies.

• Manage HR Inbox provide HR policy guidance. Ensure timely comprehensive responses escalate complex issues with recommended solutions and follow up to resolution.

• Serve as a point of contact for HRIS-related questions and user support assisting employees and managers with system access navigation routine troubleshooting and training on HR systems and processes escalating complex issues as appropriate.

• Prepare and distribute standard and ad hoc reports from HR systems for HR leadership and other stakeholders. Support data integrity efforts investigate discrepancies and assist with reporting requests.

• Support payroll administration by preparing tracking and validating employee data changes and timecard activity ensuring accuracy of inputs and alignment with payroll processing timelines.

• Support HR reporting audit preparation process improvement initiatives SOP documentation and special projects in collaboration with the HR Operations Manager

• Audit and process invoices ensuring accurate coding and timely submission within our check request system. Identify trends or recurring issues and recommend improvements.

• Perform additional job-related duties as assigned.

You Have:

• Bachelors degree a degree in Human Resources Communications or English or equivalent work experience.
• Minimum of three (3) years of experience in Human Resources Human Resources Operations or a related field.
• Advanced proficiency in Microsoft Excel including experience with formulas pivot tables lookups data validation and reporting.
• Proficiency with Microsoft Office applications including Outlook Word PowerPoint and Teams.
• Experience working with an HRIS and maintaining employee data.

• Takes initiative in addressing needs and completing tasks.

• Attention to detail: Ensure accuracy and precision in all tasks.

• Time management: Efficiently handle multiple responsibilities and meet deadlines.

• Communication: Effectively convey information and collaborate with others.

• Problem-solving: Ability to identify issues and develop solutions.

• Proficiency in tools/software: Familiarity with relevant software such as Microsoft Office or industry-specific tools.

• Organizational skills: Keep tasks information and documents well-organized.

• Adaptability: Quickly adjust to changes and new tasks as needed.

• Teamwork: Work cooperatively and contribute to group efforts.

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Our Benefits

Pay Range

The salary range for the position is posted. Factors such as candidates work experience education/training job-related skills internal peer equity as well as market and business considerations affect the salary offered within this addition this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role) if an authorization is granted to work outside of the location listed in this posting.

EEO Disclaimer

Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

We provide equal employment opportunities to all employees and applicants for employment regardless of race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity gender expression age national origin ancestry citizenship status marital status military or veteran status physical or mental disability genetic information medical condition or any other characteristic protected by applicable federal state or local laws.

In compliance with California law we also prohibit discrimination based on reproductive health decision-making status as a victim of domestic violence sexual assault or stalking or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York we extend this prohibition to include status as a victim of domestic violence familial status or any other characteristic protected by the New York State Human Rights Law (NYSHRL).

Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job please contact our HR Department at

This policy applies to all aspects of employment including recruitment hiring promotion termination layoff recall transfer leaves of absence compensation benefits and training.