Human Resources Generalist
San Francisco, CA - USA
Job Summary
ð Starting Salary: $62000 - $70000 /year based on experience |
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ðºï Region Assignment: Spectrum Programs California Market |
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ð Remote-based California State Residency Required |
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If youre driven by organization compliance and fostering strong employee relations thrive in a dynamic HR environment and are passionate about supporting both employees and business leaders We Should Talk! ð²
As the Human Resources Generalist youll play a key role in providing day-to-day HR support and employee relations assistance for assigned employees leaders campuses or business areas. Youll serve as a trusted HR contact for questions related to policies procedures employee records onboarding HR systems compliance tracking ADA/accommodation processes corrective action performance documentation and routine workplace concerns. With strong documentation skills sound judgment and a service-focused approach youll partner with leaders and HR stakeholders to support consistent HR processes identify recurring trends or process gaps and escalate higher-risk or complex matters appropriately.
â Responsibilities Include:
Serving as an HR contact for assigned employees leaders campuses or business areas.
Responding to employee and manager questions regarding HR policies procedures employee records onboarding HR systems and general HR processes.
Handling routine employee relations concerns including attendance issues policy clarification documentation follow-up workplace concerns and first-level manager or employee support.
Supporting managers with corrective action and performance documentation using established HR templates processes and guidance.
Assisting with performance management follow-up including documentation tracking meeting preparation and next-step coordination.
Supporting ADA and accommodation processes by gathering information tracking documentation coordinating follow-up and escalating complex or sensitive matters as appropriate.
Conducting initial fact gathering for routine employee concerns and escalating matters requiring investigation higher-level review or legal guidance.
Processing onboarding documentation new hire information HRIS updates employee records and compliance tracking.
Maintaining accurate and confidential employee files documentation and HR records.
Assisting with compliance-related tracking reporting acknowledgments required training and employment documentation.
Supporting HR communications policy rollouts employee experience activities and training coordination.
Partnering with HR Specialist Senior HR Generalist HR Business Partner Payroll Benefits Talent Acquisition Compliance and Operations teams to resolve routine HR needs.
Identifying recurring questions documentation gaps process issues and employee relations trends to share with HR leadership.
Escalating higher-risk multi-issue legally sensitive complex ADA leader-level or high-impact matters in accordance with established escalation standards.
Performing other assigned duties to support HR department and organizational objectives.
â Qualification Required:
- High school diploma or equivalent with passage of basic skills test.
Bachelors degree or higher in human resources business administration or a closely related field of study preferred.
Licensed currently or in the process of obtaining a SHRM-CP PHR or other related HR certification preferred.
Minimum 2-4 yr.s prior experience working in human resources function with a strong background in employee relations and field partnerships.
Prior experience and/or highly knowledgeable in HRIS onboarding employee records compliance tracking policy guidance corrective action documentation and/or performance documentation preferred.
- Prior experience in education healthcare behavioral health multi-site operations and/or a compliance-driven environment preferred.
Prior experience and/or highly proficient in reading writing analyzing and interpreting detailed reports and business correspondence.
Advanced oral and written communication organization conflict resolution multitasking problem solving and decision-making ability.
Proven ability to handle complex employee relations issues confidentially and objectively.
History of success building credibility effectively managing multiple projects and collaborating across all organizational levels.
Well-versed in the use of relevant technology including experience with computers Microsoft Office Suite database entry and basic office equipment.
Experience working with HRIS case management systems reporting tools and/or other HR related technology preferred.
ð Learn more about our history our mission and the program services we provide by visiting the link below:
- ChanceLight we believe in providing more than just a job as a member of our team youll receive the opportunity to make meaningful impacts the support needed to achieve success and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here where growth empowerment and collaboration define our culture; and every day is aChanceto transform lives through education!
â Perks and Benefits Include:
- Comprehensive Medical Dental and Vision Plans
- FREE Telehealth and Virtual Counseling Sessions
- FREE Health Advocacy Services and 24/7 Nurse Line
- Company Paid Life & Disability Insurance
- Company Paid Employee Assistance Program
- Flexible Spending and Health Savings Accounts
- Personal Protection Insurance Plans
- Cigna Healthy Pregnancies Healthy Babies Program
- Legal Services Insurance
- Pet Health Insurance
- Accrual-based Paid Time Off
- School Hours and Paid Holiday Schedule
- Extensive Personal and Life Event Paid Leave Policy
- 401k Retirement Saving Plan
- Perks at Work Employee Discount Program
- Opportunities for Growth & Development
- And So Much More!
If youre ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future This Is YourChance!
Join us and together we can empower students to overcome challenges build confidence and unlock their full potential!
Careers With ChanceLight ð Work. With Purpose.
Copyright 2026 ChanceLight Behavioral Health Therapy & Education a ChanceLight company *Benefit plans and eligibility requirements may vary based on role and employment status.
About Company
ChanceLight Education partners with school districts and families as part of a continuum of services to intervene academically, behaviorally and socially to help students catch up with their peers.