HUMAN RESOURCES COORDINATOR

WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental well-being. Specific benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow thrive and advance in their careers. WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provides assistance in all areas of HR including employment communication onboarding badging/licensing fingerprinting training administration electronic recordkeeping and team member events. Maintains general office front counter lobby area and computer lab area ensuring that they are neat/clean orderly and well stocked. Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution. Performs administrative duties including maintaining employee records data input and research; preparing reports; team member/vendor badges gaming licensing and renewals etc. Assists in coordinating onboarding and New Hire Orientation. Provides fingerprinting services to applicants and general public. Maintains an upbeat & positive attitude as well as a professional courteous and friendly demeanor with all team members applicants and guests. Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all local state and federal regulations within area of responsibility and reporting potential issues to management. Assists with other HR projects and events as business needs dictate. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Minimum of one year experience in a customer service position is required; previous experience working in Human Resources is desired. Proficient computer skills including Microsoft Office software (Word PowerPoint Excel and Outlook); iCIMS and Ultipro experience a plus. Excellent verbal and written skills. Bilingual a plus. Ability to maintain confidentiality of sensitive information. Ability to multi-task and problem solve. Excellent organizational skills detail-orientation and ability to work independently and collaboratively. Exceptional customer service focus including attention to producing quality results. Must approach team member questions and concerns in a caring confidential and helpful manner with discretion to know when issues need to be escalated to HR business partners. Flexibility to work all shifts including holidays nights and weekend hours as business needs dictate. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. LANGUAGE SKILLS Ability to read and interpret documents in English such as safety rules operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. MATHEMATICAL SKILLS Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to perform these operations using units of American money and weight measurement volume and distance. Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area possess ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES LICENSES REGISTRATIONS: Employees must be able to obtain and maintain all licenses and permits required by federal state and local regulations including but not limited to a West Virginia Lottery License and a West Virginia Racing Commission License. Employees must be able to qualify as a Notary Public in West Virginia and obtain certification through the Companys screening vendor to administer screening and fingerprinting services. All required licenses permits and certifications will be facilitated and paid for by the Company and are not required prior to employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand and use hands to finger handle or feel objects tools or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision color vision and peripheral vision. The employee must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds and must have the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee will be exposed to an environment containing unrestricted second hand tobacco smoke. STAY IN THE GAME. FOLLOW US. Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet. Were changing entertainment. Follow us. Equal Opportunity Employer
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provides assistance in all areas of HR including employment communication onboarding badging/licensing fingerprinting training administration electronic recordkeeping and team member events. Maintains general office front counter lobby area and computer lab area ensuring that they are neat/clean orderly and well stocked. Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution. Performs administrative duties including maintaining employee records data input and research; preparing reports; team member/vendor badges gaming licensing and renewals etc. Assists in coordinating onboarding and New Hire Orientation. Provides fingerprinting services to applicants and general public. Maintains an upbeat & positive attitude as well as a professional courteous and friendly demeanor with all team members applicants and guests. Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all local state and federal regulations within area of responsibility and reporting potential issues to management. Assists with other HR projects and events as business needs dictate.
QUALIFICATION REQUIREMENTS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Minimum of one year experience in a customer service position is required; previous experience working in Human Resources is desired. Proficient computer skills including Microsoft Office software (Word PowerPoint Excel and Outlook); iCIMS and Ultipro experience a plus. Excellent verbal and written skills. Bilingual a plus. Ability to maintain confidentiality of sensitive information. Ability to multi-task and problem solve. Excellent organizational skills detail-orientation and ability to work independently and collaboratively. Exceptional customer service focus including attention to producing quality results. Must approach team member questions and concerns in a caring confidential and helpful manner with discretion to know when issues need to be escalated to HR business partners. Flexibility to work all shifts including holidays nights and weekend hours as business needs dictate. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. LANGUAGE SKILLS Ability to read and interpret documents in English such as safety rules operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. MATHEMATICAL SKILLS Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to perform these operations using units of American money and weight measurement volume and distance. Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area possess ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES LICENSES REGISTRATIONS: Employees must be able to obtain and maintain all licenses and permits required by federal state and local regulations including but not limited to a West Virginia Lottery License and a West Virginia Racing Commission License. Employees must be able to qualify as a Notary Public in West Virginia and obtain certification through the Companys screening vendor to administer screening and fingerprinting services. All required licenses permits and certifications will be facilitated and paid for by the Company and are not required prior to employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand and use hands to finger handle or feel objects tools or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision color vision and peripheral vision. The employee must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds and must have the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.