Human Resources Business Partner Retail

Overview:


RESPONSIBILITIES:
Employee Relations

• Manage employee relations cases from intake through resolution including investigations documentation and follow-up
• Provide clear practical guidance to store managers on performance issues corrective action and terminations
• Ensure consistent and compliant application of policies across all retail locations
• Escalate high-risk or complex issues as appropriate and partner with Legal/HR leadership when needed
• Track and monitor employee relations trends and support implementation of solutions
• Provide coaching to managers on handling employee issues attendance and team management

• Support performance management processes including documentation and follow-up on performance conversations
• Assist in implementing talent review and development processes across retail teams
• Partner with leaders to address performance gaps and improve team effectiveness

• Collaborate with leaders to identify workforce needs
• Ensure timely hiring of quality talent for retail and support functions
• Participate in selection process for managerial and critical positions
• Support the field in workforce plans aligned with business expansion and seasonal demands

• Ensure compliance with federal state and local employment laws including New York and other applicable jurisdictions
• Maintain accurate and thorough documentation for all employee relations cases
• Support audits and ensure HR records are up to date

• Analyze HR metrics including turnover absenteeism recruitment engagement and productivity.
• Prepare regular reports and dashboards for business leaders.
• Use data to recommend strategic HR interventions.

• Travel to retail locations to support managers and employees directly (2540%)
• Build strong practical working relationships with store teams to ensure effective HR support

• 610 years of progressive HR experience including at least 3 years as an HR Business Partner or HR Manager
• Experience managing HR across multiple store locations
• Solid knowledge of U.S. employment laws; exposure to Canada is a plus
• Proven ability to manage employee relations issues
• Comfortable working in a highly hands-on responsive role
• Strong communication organization and follow-through skills
• Ability to balance multiple priorities and respond quickly to business needs
• Ability to influence senior stakeholders without direct authority
• Strong commercial understanding of retail operations
• Ability to thrive in a fast-paced dynamic environment
• High level of integrity professionalism and confidentiality
• Customer-focused mindset with a collaborative approach

SALARY & BENEFITS/WHAT WE OFFER:
The compensation for this position ranges from $110000 - $120000 plus bonus. The rate of pay offered will be dependent upon candidates relevant skills and addition we offer our employees a comprehensive benefits package including paid holidays vacation time sick and personal time medical dental and vision insurance and 401k matching. We also offer discounts on travel entertainment and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS
For nearly 40 years Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs an irreverent spirit the everyday and the extraordinary. Today the brand continues to make its Marc as rebellious unpredictable and original.
Our work is founded on our core brand pillars: unexpected utilitarian urban unisex and unique. NYC in design and spirit our teams thrive off relentless authenticity an openness to standing out and inclusivity for all.

EEO STATEMENT
Marc Jacobs International was founded on Marcs vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought background and experience all essential to our spirit of innovation and line with this commitment we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you dont meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race color sex sexual orientation gender identity or expression age veteran status national origin religion disability or any other characteristic protected by federal state or local law.