Human Data Operations Lead – West Coast

Imagine what you could do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences very quickly. Bring passion and dedication to your job and theres notelling what you could accomplish. Dynamic smart people and inspiring innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product. Do you love working on challenges that no one has solved yet As a member of our dynamic group you will have the unique and rewarding opportunity to craft upcoming products that will delight and inspire millions of Apples customers every single day.

Apples AI/ML Data Operations group is seeking a Human Data Operations Lead. The candidate will join a team of innovative scientists and engineers to develop a new generation of consumer machine learning features. The roles primary function is to support the planning site management and execution of large-scale human user studies and data collection efforts that train validate and evaluate our ML models.

Assist in the design and execution of human data collection studies to provide reliable high-quality data for ML model training and prototype with internal and external groups to develop study protocols operational plans budgets and schedules for consumer ML user the day-to-day execution facility operations and logistics of human studies at designated data collection as a conduit between ML development data engineering and on-site execution teams to ensure data collection aligns perfectly with ML quality objectives and use with team members to communicate study progress participant throughput results schedule and budget to the broader project the real-time quality privacy compliance and completeness of datasets being returned from active user external collaborators vendors and on-site staff on exact study procedures hardware handling and strict privacy protocols while continuously monitoring their domestic travel to vendor and study sites is required.

Bachelors degree in HCI Cognitive Science Psychology Engineering Operations or equivalent combination of education and relevant conducting managing or coordinating human user studies data collection operations or behavioral research in an industry or academic to travel extensively within the US to oversee various collection sites.

10 years of industry experience in site management user research operations or project conducting human studies specifically for consumer electronics software features or machine learning data collection (e.g. computer vision audio or gesture recognition).nFamiliarity with handling sensitive human data and navigating strict user privacy and consent -oriented and highly organized with a proven track record of managing complex operational communication and interpersonal skills with the ability to interact comfortably with both everyday study participants and highly technical engineering teams.