HRIS Specialist

***Local Remote Position: To be considered you MUST live 2.5 hours within the greater Milwaukee area***

Recognized by Newsweek in 2024 and 2025 as one of Americas Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical Dental Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident critical illness and hospital indemnity Insurance and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicants skills and experience. Temporary associates are not benefits eligible but may participate in the companys 401(k) program.

Veterans transitioning active duty military personnel and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen Brookdale offers to advance fees for naturalization (Form N-400) application costs up to $725 less applicable taxes and withholding for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

The HRIS Specialist serves as primary liaison support for leaders needing assistance with the companys HR Management System and ATS System (Oracle). Responds to inquiries and user support requests via the ServiceNow Ticketing system. Answers how-to questions fulfills correction requests and helps with system trouble shooting as needed. Audits system data to ensure data accuracy. Works closely with other departments such as Talent Acquisition HR Compensation and Benefits Payroll and IT to ensure questions/issues are resolved accurately and timely.

1. Responds to ticketing system cases with prompt accurate information.
2. Maintains working knowledge of business priorities and objectives and in order to provide guidance to leaders on HR systems and ATS related issues.
3. Processes HR transactional tasks for Corporate and Divisional leaders.
4. Maintains data information from ATS system to HR Management System for new hires and internal job changes for key leaders.
5. Answers questions and educates on how to submit and approve changes in HR Management System.
6. Completes data corrections as needed. Completes manual data entry by following documented business practices to ensure accuracy consistency and compliance.
7. Troubleshoots HRIS/ATS-related errors and escalates issues as needed.
8. Analyzes data and conducts daily weekly monthly and annual audit within the HR Management System in order to maintain data accuracy.
9. Participates in projects with other departments as needed.
10. Adheres to confidentiality policies within Human Resources and ensures HR database is accurate and secure.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience

• Associates Degree in Human Resources or related field.
• A minimum of one year experience in HR Customer Service Recruiting or related experience.
• Working knowledge of Web-based applications and Microsoft Office (Word and Excel) required.

• Oracle experience preferred.

Certifications Licenses and Other Special Requirements
None.

Management/Decision Making
Uses limited independent judgment to solve problems and make decisions based on current business practice and established guidelines. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and Skills
Able to work in an environment with frequent interruptions and changing tasks and priorities. Ability to effectively communicate on complex issues. Demonstrated knowledge of HR functional operations and HR information systems principles methods and practices. Detail oriented with ability to track task progress to completion. Sound judgement and problem-solving skills. Customer focused attitude with high level of professionalism and discretion. Excellent verbal and written communication and interpersonal skills thrives in a team environment.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.