HR Operations Coordinator

The XS Telecom team is seeking an HR Operations Coordinator to join our growing team! The HR Operations Coordinator supports the day-to-day operations of the Human Resources department and playsan important rolein creatingpositive professional and service-focused employee experience. This positionassistswith onboarding employee records benefits administration compliance tracking HR systems employee communications and general HR operational support.

Essential Duties and Responsibilities

Onboarding and New Hire Support

• Coordinate pre-employment requirements including background checks drug testingforms onboarding documents and policy acknowledgments.

• Assistwith new hire orientation preparation communication scheduling and materials.

• Support remote onboarding processes including electronic forms virtual orientation support system access follow-up and new hire communication.

• Ensure new hire paperwork is completed accurately andsubmittedon time.

• Partner with hiring managers payroll safety training IT and other departments to support a smooth onboarding experience.

• Help create a welcoming and organized experience for new employees.

Employee Records and HR Administration

• Maintainaccurateemployee records in HR systems and electronic personnel files.

• Processemployee changes including job title updates department changes supervisor changes compensation updates and employment status changes.

• Assistwith employment verifications employee letters policy acknowledgments HR forms and general documentation.

• Prepare andmaintainHR reports spreadsheets and tracking documents as needed.

• Ensure employee records aremaintainedin accordance withcompany policy and applicable legal requirements.

Benefits and Leave Support

• Support benefits enrollment eligibility updates life event changes and vendor follow-up.

• Maintain confidentiality when handling benefits medical and leave-related information.

Compliance and Policy Support

• Assist with I-9 completion audits and compliance tracking.

• Support required training assignments acknowledgments certifications and follow-up.

• Help ensure HR processes are completed consistently and in alignment with company policies.

• Escalate employee concerns policy questions or compliance issues to HR leadership whenappropriate.

• Support a culture of safety accountability fairness and consistency.

Employee and Manager Support

• Respond to routine HR questions or direct employees to the correct resource.

• Assistmanagers with HR forms process questions employee updates and follow-up items.

• Maintain a respectful neutral andsolutions-focused approach when handling employee matters.

• Support employee engagement initiatives recognition efforts company communications and HR events as needed.

• Help reinforce company expectations professionalism and positive workplace culture through daily interactions.

HR Systems and Reporting

• Enter update andmaintainemployee information in HRIS and other HR platforms.

• Monitor pending system tasks and follow up to ensuretimelycompletion.

• Run basic reports related to onboarding headcount benefits employee changes training reviews and compliance.

• Identify recurring process gaps or issues and communicate them to HR leadership.

• Assist with HR process improvement efforts and system clean-up projects.

Qualifications

• High school diploma or equivalent required.

• 1 to 3 years of administrative HR payroll benefits onboarding or related office experience.

• Experience handling confidential information.

• Strong computer skills including Microsoft Outlook Word Excel and Teams.

• Ability tolearnHR systems onboarding platforms payroll systems and electronic document systems.

• Excellent attention to detail organization and follow-through.

• Ability to manage multiple priorities and meet deadlines.

• PriorHR experience HR coursework or experience with HRIS/onboarding systems is helpful but not.

Equal Employment Opportunity Statement

The company is an Equal Opportunity Employer and is committed toprovidingequal employment opportunities to all employees and applicants for employment. Employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion sex national origin age disability veteran status or any other status protected by applicable law.