HR Operations Analyst

HR Operations Analyst

Location: Orlando FL Department: HR Operations Type: Permanent

Help deliver an exceptional employee experience by supporting every stage of the employee lifecycle across North and South America.

The Role

Join Capcos fast-paced Human Resources Operations Shared Services Center in Orlando supporting employees across North and South America. As a junior member of our HR Operations team youll play a key role in delivering high-quality efficient HR services across the employee lifecycle while ensuring compliance accuracy and an outstanding employee experience.

Working collaboratively with colleagues across HR and the wider business youll help drive operational excellence while identifying opportunities to improve processes and enhance service delivery.

What Youll Do

• Deliver end-to-end HR operational support across the employee lifecycle including onboarding offboarding employee changes benefits administration leave management and HR systems updates.
• Ensure compliance with U.S. Canadian and applicable international employment legislation internal policies and audit requirements.
• Partner with HR colleagues and business stakeholders to resolve employee queries and deliver a seamless HR Shared Services experience.
• Maintain high levels of accuracy while managing multiple priorities and meeting agreed service level commitments.
• Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance operational efficiency.

What Were Looking For

• Approximately four years experience in Human Resources Operations or a similar HR generalist/shared services environment.
• Experience administering U.S. and Canadian employee benefits and leave programs while ensuring regulatory compliance.
• Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Experience using HR technologies such as SAP SuccessFactors Greenhouse ServiceNow DocuSign and Microsoft Office.
• Excellent communication skills sound judgment and a commitment to confidentiality integrity and outstanding customer service.

Bonus Points For

• Experience supporting onboarding and offboarding activities.
• Exposure to immigration administration or global mobility processes.
• Experience applying AI tools or automation within HR operations.
• Experience supporting continuous process improvement initiatives.
• Bachelors degree or equivalent combination of education and professional experience.

Why Join Capco

• Help shape the future of HR operations within one of the worlds leading financial services consultancies.
• Join a collaborative entrepreneurial culture where your ideas and contributions are valued.
• Build your career through continuous learning professional development and internal mobility opportunities.
• Work alongside talented colleagues supporting a global business through meaningful operational excellence.
• Be part of an inclusive culture where everyone is encouraged to #BeYourselfAtWork.

Benefits

• Medical Dental and Vision insurance
• 401(k) with company match
• Tuition reimbursement and wellness reimbursement
• Health Savings Account (HSA) Flexible Spending Account (FSA) dependent care and commuter benefits
• Working Advantage employee discount marketplace plus maternity and paternity leave benefits

Inclusion at Capco

Were committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage just let us knowwell be happy to help. We value each persons unique perspective and contribution. At Capco we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaborationa mindset that shapes how we work with clients and each other every day.

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