HR Onboarding & Talent Systems Administrator

General Summary of Position:

Join our team and help create a smooth welcoming start for employees across the University. This position plays an important role in supporting a timely consistent and compliant hiring and onboarding experience while helping departments and new hires successfully navigate the processes that begin each employees journey at UMass Lowell.

The position provides dedicated support for onboarding coordination I-9 compliance performance evaluation system administration reporting user support training and process improvement. The successful candidate will coordinate onboarding for designated employee groups including Teaching Assistants Research Assistants and other hires as assigned. The role also supports the Employment Services team with onboarding benefited and non-benefited staff and faculty helping ensure that required employment documentation background checks I-9 requirements system tasks and other onboarding steps are completed accurately and on time.

Responsibilities include supporting system workflows user access templates notifications reporting troubleshooting job aids training materials and vendor coordination. The position serves as a knowledgeable and responsive resource to new hires hiring managers search committees departments department HR liaisons and HR staff helping to improve processes and deliver a positive onboarding experience.

Minimum Qualifications (Required):

• Bachelors degree and at least 1 year of experience in human resources onboarding employment services HR systems support administrative operations customer service or a related area; OR a high school diploma/GED equivalent and at least 5 years of related experience. Or Associates degree with 3 years or related experience).
• Experience supporting onboarding applicant tracking HRIS compliance tracking administrative processes or related employment systems/processes.
• Familiarity with I-9 requirements employment eligibility verification or ability to learn and apply federal employment compliance requirements.
• Strong communication customer service organizational and problem-solving skills.
• Ability to manage multiple priorities track detailed compliance requirements and maintain accuracy in systems and records.
• Ability to work collaboratively with departments new hires HR staff Payroll and other campus partners.

Preferred Qualifications:

• Experience in higher education public sector or unionized environment.
• Experience with NEOED/NEOGOV PeopleSoft PageUp PeopleAdmin Workday or similar HR platforms.
• Working knowledge of student employment and/or international student employment requirements.
• Experience supporting HR recruitment onboarding payroll or employment services functions.
• Notary Public license.

Additional Considerations:

• Ability to handle confidential information with discretion and sound judgment.
• Strong attention to detail and ability to follow established compliance requirements.
• Ability to identify communicate and escalate onboarding or employment eligibility concerns timely.
• Commitment to providing responsive clear and professional customer service to new hires departments and HR partners.
• Ability to learn new systems troubleshoot user issues and support process consistency across departments.

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However the position may close when an adequate number of qualified applications is received.

This is a full-time benefited Non-Unit Professional position in gradeP15. Anticipated salary based on qualifications and experience: Minimum: $th Quartile: $61672 and Midpoint of $69126.

Please include a resume and cover letter with your and contact information of three references will be required during the application process.