HR Onboarding & Recruiting Team Leader
Monsey, NY - USA
Job Summary
The Team Lead provides hands-on leadership coaching and accountability to ensure hiring goals are met onboarding timelines are maintained and a high-quality candidate experience is delivered. This role partners closely with Operations and other departments to align hiring efforts with organizational needs.
Key Responsibilities
Team Leadership & Performance Management
- Supervise coach and support a team of HR Coordinators and a Field Recruiter to ensure productivity accuracy and accountability.
- Conduct regular one-on-ones and team meetings to review caseloads performance metrics and priorities.
- Provide ongoing training including refresher sessions to reinforce best practices and process adherence.
- Monitor individual and team performance providing actionable feedback and implementing performance improvement plans when needed.
Onboarding & Compliance Oversight
- Oversee the full onboarding lifecycle ensuring all caregiver applications meet regulatory and company compliance standards.
- Review completed applications for accuracy completeness and timely processing to support efficient caregiver activation.
- Ensure all onboarding activities (including exams orientation and fingerprinting) are completed without delays.
- Maintain accurate tracking systems (e.g. Smartsheets) to ensure visibility and accountability across all onboarding stages.
Workflow Optimization & Process Improvement
- Monitor recruiting and onboarding workflows to identify inefficiencies bottlenecks and gaps.
- Develop implement and maintain standardized processes and documentation (process guides SOPs).
- Drive continuous improvement initiatives to enhance turnaround times quality and team efficiency.
Recruiting Strategy & Pipeline Management
- Oversee job postings (e.g. Indeed) and ensure they are current competitive and aligned with hiring needs.
- Track and analyze recruiting metrics including applicant flow conversion rates and time-to-hire.
- Ensure timely and consistent follow-up on all candidate leads.
- Identify and implement alternative sourcing strategies and outreach initiatives to expand the candidate pipeline.
- Partner on marketing campaigns and incentive programs to attract and retain caregivers.
Cross-Department Collaboration
- Collaborate with other departments to align hiring priorities with business needs.
- Communicate onboarding timelines challenges and progress to key stakeholders.
Additional Responsibilities
- Support broader HR initiatives and projects as needed.
Qualifications
- Minimum of 35 years of experience in recruiting and onboarding preferably within a homecare or healthcare setting.
- At least 12 years of experience in a supervisory or team lead role.
- Excellent communication and interpersonal skills with the ability to collaborate cross-functionally.
- Strong organizational skills with ability to work in a fast-paced environment with tight deadlines.
- Data-driven mindset with experience tracking and analyzing recruiting and onboarding metrics.
- Ability to handle sensitive situations with professionalism and sound judgment.
- Strong attention to detail and commitment to accuracy and compliance.
To Apply:
For more details or to apply reach out to Leah at or call .