HR Manager (Contract), People Operations Naples, FL

Position Details

Location: Naples FL

Type: Contract

Work Model: Onsite

Compensation: $50/hr

Who We Are

livingHR is the remote-first professional services work agency created to make work better. We partner with organizations to deliver human-centric future-of-work-ready HR-managed services professional services and products. We believe in taking exceptional care of our people so they can deliver exceptional outcomes for clients partners and communities.

Position Overview

livingHR consultants are trusted advisors delivering strategic and hands-on HR support to our clients. This is a generalist role supporting the foundation behind a premier luxury community in Naples FL with a strong focus on the food & beverage and hospitality teams that shape the resident and member experience.

Responsibilities

• Design and deliver client-facing HR solutions using a human-centered approach improving the workplace experience.

• Own delivery excellence strategic alignment and profitability across the engagement.

• Drive client satisfaction and retention against KPIs (NPS retention referrals account growth).

• Partner with the Principal to build client relationships and deliver strategic insights (eNPS turnover time to fill) identifying growth opportunities.

• Manage projects end to end reporting communication billable tracking and PM/CRM data and contribute to QBRs and executive summaries.

• Align HR strategy with business objectives and collaborate with project teams to livingHRs delivery standards.

People Operations & Core HR

• Optimize HR processes policies and systems for efficiency and compliance.

• Implement core HR practices: onboarding employee relations policy development.

• Advise on federal state and local employment law compliance.

Hospitality & Food and Beverage Workforce Support

• Partner with F&B and hospitality leadership on staffing models seasonal hiring and service-culture training.

• Support recruitment and retention for culinary front-of-house and member-services teams.

• Align HR practices with the high-touch service standards expected across the communitys dining and hospitality operations.

Organizational Design & Workforce Planning

• Analyze org structure and capabilities against strategic goals.

• Design workforce plans addressing seasonal demand skills gaps succession and growth.

• Facilitate workforce planning workshops with leadership.

Role Requirements

Core Competencies

• Generalist across livingHRs focus areas (tech innovation people analytics compensation design operations internal PC marketing growth) with strong data storytelling skills.

• Client and project management owns relationships deadlines and delivery end to end.

• Facilitation leads workshops and stakeholder sessions with confidence.

• Innovation mindset finds ways to scale work and improve processes.

Experience & Qualifications

• 79 years in HR Manager or Generalist role.

• Client-facing or in-house HR background within luxury hospitality resort or private membership communities strongly preferred.

• HRIS/HR technology platform experience a plus.

• Bachelors degree required; Masters degree SPHR/SHRM-SCP or HR tech certification a plus.

Work Style & Environment

• Comfortable operating in a high-touch luxury-service environment engaging with staff members and leadership.

• Self-motivated organized and an effective communicator in a fast-paced service-driven role.

• Primarily onsite with regular collaboration across F&B hospitality and community leadership teams; occasional physical activity (standing walking light lifting up to 10 lbs) supporting on-the-ground operations; reasonable accommodations available.

Required Experience:

Manager