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HR Generalist – Fulfillment Centers

CSC Generation

Job Location:

Christiansburg, VA - USA

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (19 days ago)

Application Deadline: 7 December 2026

Vacancies: 1 Vacancy

Job Summary

At Backcountry our mission is to connect people to their passions. Our four online storesBackcountry Competitive Cyclist MotoSport and SteepandCheapaim to supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor products superior shopping experience personalized Gearhead expertise lightning-fast and accurate fulfillment and inspirational informative and community-centered content.

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry we are rooted in adventure recognition and wellbeing on and off the mountain. We spotlight employee stories celebrate milestones and offer exclusive outdoor perks. Whether you are at HQ in a retail store or remote you will be part of a team that thrives on energy exploration and connection.

Reports to: Sr. HR Manager
Location: Christiansburg VA On-Site 100% No Remote Options

About the Role

You will serve as the on-site HR presence for Backcountrys Virginia Fulfillment Center owning the full people function for a high-volume hourly workforce where your decisions directly shape culture retention and operational performance. Your scope spans every touchpoint of the employee lifecycle and your impact is felt on the floor every day.

At 6-12 months success looks like measurable improvement in turnover a supervisory team that is meaningfully stronger in their people management capability and ER matters handled with consistency speed and zero compliance exposure. Leaders trust you employees know you and HR is seen as a driver of results and not a back-office function.

This is a lean team. You will own a lot move fast and make decisions with full end-to-end responsibility.

What you get to do every day:

Operational HR Partnership

Serve as a key HR partner to FC leaders on day-to-day people operations.
Participate in decision-making discussions that impact staffing retention and culture.
Help create accountability through shared ownership of people metrics and leadership cross-training.

Talent Acquisition & Onboarding

Lead local onboarding efforts ensuring a welcoming and consistent new hire experience.

Employee Experience & Retention

Champion the full employee lifecyclefrom onboarding to development milestones and recognition.
Identify trends from exit interviews and employee feedback and use insights to improve retention and engagement.
Collaborate with the team to set and track clear retention goals.

Training & Development

Design and deliver supervisor training and development programs.
Help upskill leaders through instructor-led sessions and on-the-job support.

HR Operations & Compliance

Maintain accurate employee records and compliance documentation.
Partner with Safety and Operations teams to support OSHA initiatives and maintain a culture of safety.
Assist in employee relations matters conduct investigations and recommend appropriate next steps.
Support DEI and engagement initiatives at the local level.

Data & Reporting

Create and share monthly HR metrics with site leadership contributing to broader reporting consistency across locations.
Track progress on key indicators including turnover hiring performance engagement scores and compliance.

What you bring to the role:

Bachelors degree in Human Resources Business or related field.
24 years of experiencein an HR Generalist or related roleideally in a fulfillment logistics or manufacturing setting.
Strong working knowledge of employment law and HR fundamentals.
Comfortable supporting both hourly and salaried employees in a high-paced frontline environment.
Proactive communicator who builds trust and influences across all levels.
Demonstrated success with recruiting onboarding employee relations and retention.
Experience with HRIS systems and strong proficiency in Microsoft Office (Excel Word PowerPoint).
Bonus: Familiarity with OSHA or safety regulations in an operational setting.

Whats in it for you Joining Backcountry isnt just about having a seat at the tableits about helping redesign the table entirely. Youll be challenged stretched and supported as you grow faster than you thought addition to competitive compensation we offer:

Executive Access: Work directly with brand CEOs and senior leadership solving real business problems and earning mentorship from top operators.
AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering youll build a modern tech stack that sets you apart in any industry.
Accelerated Career Path: High performers are quickly entrusted with greater responsibility new challenges and leadership opportunities across our portfolio of brands.
Competitive benefits: Paid time off policies 401(k)/RRSP match medical/dental/vision and a variety of supplemental policies and employee discounts at our portfolio companies

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability please contactemailprotected. #VFCHQ

TheCSCfamily of brandsprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email toemailprotected.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contactemailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

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