HR Generalist

The HR Generalist supports the Payments business by delivering day-to-day HR services throughout the employee lifecycle. This role partners closely with HR Business Partners Talent Acquisition Payroll Total Rewards and business leaders to ensure a positive employee experience while maintaining compliance with company policies and employment laws.

This position is ideal for someone with 13 years of HR experience who is looking to broaden their knowledge across all areas of Human Resources in a fast-paced high-growth technology organization.

Employee Support

• Serve as the first point of contact for employees and managers on HR policies procedures and general employment questions.
• Support a high volume of employee onboarding offboarding and internal with employee documentation employment changes and HR systems updates.
• Ensure a positive employee experience by providing timely and accurate support.

HR Business Partnership

• Support HR Business Partners with organizational initiatives across the Payments organization.
• Assist with manager coaching on routine employee relations matters.
• Help coordinate performance management talent reviews and annual compensation processes.
• Participate in organizational changes restructures and workforce planning activities.

Talent Management

Partner with Talent Acquisition to facilitate hiring and onboarding.

Coordinate new hire orientation and onboarding activities.

Track probationary periods and onboarding milestones.

Employee Relations

• Assist with investigations into routine employee concerns.
• Maintain confidential employee records and documentation.
• Support performance improvement processes and disciplinary documentation.

Compensation & HR Operations

• Process employee changes promotions salary adjustments and organizational updates.
• Support monthly sales performance review management in addition to annual merit bonus and performance review cycles.
• Ensure data accuracy within HRIS systems.
• Prepare reports and HR metrics for business leaders.

Compliance

• Maintain compliance with employment legislation and company policies.
• Support audits and documentation requests.
• Ensure accurate personnel files and record retention.

HR Projects

• Participate in HR initiatives including engagement programs process improvements and change management activities.
• Assist with HR communications and training.

Qualifications :

• Bachelors degree in Human Resources Business Administration or related field.
• 13 years of Human Resources experience.
• Experience working with HRIS systems.
• Strong Microsoft Excel Word and PowerPoint skills.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Strong organizational and time management skills.

Preferred

• Experience supporting technology fintech payments SaaS or high-growth organizations.
• Experience supporting multi-state or global workforces.
• Knowledge of HRIS platforms such as Rippling UKG Workday or SuccessFactors.
• HR certification (PHR SHRM-CP) or working toward certification.
• Basic understanding of employment law and HR best practices.

This position is eligible for a base salary range of $50000 - $65000 USD.

This position is eligible for an annual bonus plan.

This is a 100% remote position available to candidates located in the U.S. excluding Hawaii and Alaska.

#LI-Remote

Additional Information :

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you and describe people you want to work with you will thrive at Xplor.

As an Xplorer you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply

To start your application please submit your resume and we will be in touch as soon as we can. Please include the word moonshot at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

More about us 

More than 130000 businesses in 72 countries rely on Xplor to run their day and get paid processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. 

Xplor is backed by world-class investors Advent International Battery Ventures and Silver Lake. 

Good to know

To be considered for employment you must be legally authorized to work in the country youre applying for. Xplor does not sponsor visas either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.

To learn more about us and our products please visit  also invite you to check out our Candidate FAQs for more information about our recruitment process and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications such as candidate scoring or ranking. These tools support our recruitment process but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is proud to be an Equal Employment Opportunity employer. Were dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified keeping with our commitment Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us via  

We make it a priority to respond to every applicant.

Remote Work :

Yes

Employment Type :

Full-time