HR Coordinator Service Center

This is an in person role requiring 5 days/week in our Towson MD office.

Responsibilities:

Serves as the first point of contact for HR-related questions via phone email or ticketing system.

Provides support on HR processes such as onboarding offboarding employee changes benefits leaves of absence and HR systems navigation.

Maintains and updates employee records in the HRIS and ensures data accuracy.

Processes transactions related to job changes personal information updates organizational changes etc.

Generates standard HR reports and assists with audits or data requests as needed.

Escalates complex issues to HR specialists or business partners as appropriate.

Supports compliance with internal policies and relevant labor laws.

Ensures efficiency of service center operations technology and transaction processes.

Assists in developing and updating knowledgebase articles and process documentation.

Participates in process improvement initiatives to enhance service center operations.

Requirements:

• HS plus 3-4 years of relevant work experience Associates plus 2-3 years of experience or Bachelors plus 1 year of experience.
• Work requires the ability to:
  • effectively communicate both verbally and in writing;
  • utilize Excel Word Outlook and PowerPoint with proficiency;
  • demonstrate working knowledge of employment laws and practices practices and procedures;
  • demonstrate attention to accurate detail and timely follow through in past work experience;
  • prioritize and organize workload to meet deadlines.

The pay range for this position is $20.34 to $30.53maximum. Pay for this position is determined on a number of factors including but not limited to years and level of related experience.

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Required Experience:

IC