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Housing Case Manager
Job Location:
Job Location:
Alexandria, VA - USA
Yearly Salary:
USD 47000 - 50000
Yearly Salary:
Posted:
29 September 2026 (3 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
POSITION: Housing Case Manager
REPORTS TO: Case Manager Supervisor Next Steps Program
CATEGORY: Full-Time/Non-Exempt/Permanent
LOCATION: In-Person Alexandria Virginia
Position Summary:
Position Summary:
FACETS is looking for mission-driven Housing Case Manager to join our team serving families experiencing homelessness or at-risk of homelessness in region 1 of Fairfax County. You will serve as Case Manager for the Next Steps Family Program an emergency shelter and prevention program located in scattered site apartments in Alexandria VA and will provide housing-related services to families participating at the shelter as well as aftercare for those recently exited from Shelter and homeless prevention and diversion services in the community. If youre a fast learner enthusiastic highly motivated skilled in providing services in the community and bring excellent data entry and organizational skills come join our team. Bachelors degree required. MSW is a plus.
About the Organization:
About the Organization:
FACETS is a non-profit organization that opens doors by helping parents their children and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap-around services and community partnerships and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS every team member plays a role in making a difference in the lives of our most vulnerable neighbors.
Duties and Responsibilities:
Duties and Responsibilities:
- Assess housing barriers of families who are homeless or at-risk of homelessness to determine housing and service needs.
- Develop housing procurement financial and self-sufficiency case management plan with participants. This will include intake interview to determine household needs goals and eligibility.
- Understand and utilize the Housing First model to provide housing stabilization services by preventing homelessness and diverting households from emergency shelter.
- Provide mediation and advocacy with landlords on the clients behalf to develop a workable plan to obtain and/or maintain housing and educate tenants of their rights and responsibilities.
- Create and maintain consistent communication channels both verbal and written between several parties (i.e. operations staff tenant landlord referral source collaborating agencies debtors and creditors).
- Determine appropriateness of household for receipt of rapid rehousing funds and recommend amounts and track use of these funds.
- Advocate for and actively assists families and individuals in obtaining services (e.g. mental health intellectual disability alcohol and drug housing referrals financial assistance home-based services training medical services mentoring and socialization).
- Conduct weekly home inspections for Next Steps Family Shelter participants including teaching households how to maintain an apartment.
- Travel and make shelter and home visits as well as work an adjusted work schedule including evenings and weekends as necessary.
- Uses automated technology including HMIS and hard copy files to maintain update and report on case data goal attainment and outcomes in a timely manner.
- Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
- Represents FACETS in the community in accord with Agency Mission Vision and Code of Ethics.
- Performs other duties as assigned.
Required Skills/Abilities:
- Bachelors Degree required preferably in a human service-related field.
- Social work/case management experience with homeless and/or at-risk populations or experience working in an emergency shelter setting or other similar case management experience.
- Knowledge of and belief in Housing First and Rapid Re-Housing philosophy and strategies.
- Ability to work independently in a fast-paced environment and manage a caseload with minimal supervision.
- Excellent data entry and data quality skills to establish and maintain case records and to facilitate data collection.
- Ability to communicate clearly and concisely both orally and in writing.
- Proficient with Microsoft Office Suite or related software including Microsoft Excel.
- Bilingual Spanish/English.
- Ability to work a flexible schedule.
- Ability to schedule and manage workload.
- Must pass criminal background and Child Protective Services background checks.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to attend occasional meetings at other FACETS office locations within Fairfax County including 3 annual organization-wide fundraising events each year.
Salary:
- $47000.00 - $50000.00 per year.
- FACETS offers a competitive salary commensurate with qualifications/experience.
Benefits:
- Paid medical dental and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
- Paid Basic Life Insurance with an option to buy additional coverage.
- 403(b) retirement plan options with generous matching.
- Generous leave package for full-time employees: paid annual vacation and sick leave 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave.
- Flexible Spending Accounts (FSAs) for healthcare and dependent care.
- Long-Term Disability Short-Term Disability 100% employer-paid.
- Free Employee Assistance Program (EAP).
- Reimbursement of work-related expenses including portions of mileage cell phone and data expenses.
- On-going professional development and training; reimbursement for portions of tuition training or (re)certification in areas related to current position.
Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness hunger and poverty. FACETS is committed to fostering cultivating and preserving a culture of respect and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.
How to Apply:
Interested candidates may apply by sending a resume and cover letter to
Equal Employment Opportunity M/F/D/V.
FACETS is proud to be an EOE/ADA employer that values diversity.
FACETS is proud to be an EOE/ADA employer that values diversity.
ADA Statement: FACETS will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Any person in need of accommodation should contact Human Resources directly for assistance.
Required Experience:
Manager
