Houseperson

As a Houseperson you will be providing excellence in cleaning services to guest and owner units offices lobby and common areas throughout the property. Commitment dedication to our Service and a professional image are always encouraged to be displayed toward our guests and team members.

Heres why youll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• Salary range: $22.00-$24.00 per hour
• Medical Dental and Vision insurance from Day One
• Financial Wellness - 401k plan with company match Life insurance Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweeks Americas Greatest Workplaces for Parents & Families. Over the past 30 years the highest honor weve received is the continued loyalty of our Owners Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts call centers and corporate offices.

Schedule Details: Our Housekeeping Department operates 7 days a week. The work schedule will be between 7 am - 11 pm shift starts at 7 am 9 am or 3 pm including weekends and holidays.

Additional Responsibilities Include:

• Promptly respond to requests from guests and other departments including information about resort services activities and local attractions
• Ensure that all items delivered to the guest rooms are clean and in working order
• Identify and report preventative or other maintenance issues in a public areas or guest rooms
• Remove used and replace with new all linens towels and necessary products and supplies Transport clean and dirty linen to and from Operations and the Buildings
• Properly maintain work carts/stations to optimize appearance and efficiency
• Ensure the resort follows all federal state and local laws including OSHA
• Cleans guest corridors landings stairwells delivers guest requests vacuuming carpet cleaning and heavy cleaning of all assigned units offices and public areas in compliance with all standards of quality and productivity
• Reports suspicious activity to the Security Department
• Ensures all assets and supplies for the department are securely stored at all times in a neat and orderly fashion
• Assists management in maintaining an accurate inventory of linen and supplies
• Promptly turns in all lost and found items after being accurately tagged and identified
• Accurately applies the key Traka box system and adheres to the Resort Issued Key Policy
• May be required to do other duties and special projects as assigned by Housekeeping Management

What are we looking for

To fulfill this role optimally youll need to possess the following minimum qualifications and experience:

• Adapt communication style to suit different audiences efficiently communicating with supervisors coworkers and guests in English
• Perform job functions with attention to detail speed and accuracy
• Work in a fast-paced and sometimes stressful environment flexible with spontaneous demands from guests
• Follows companys philosophies policies and procedures and is able to optimally communicate them to appropriate departments
• Physically able to work from a ladder move furniture operate cleaning equipment and tolerate exposure to general cleaning chemicals
• Work in various environmental factors such as humidity heat cold dust and noise

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Hospitality industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodations.