Houseperson Steady Extra (Harrah's LV)
Las Vegas, NV - USA
Job Summary
Responsible for providing friendly courteous service to guests every time while cleaning in their assigned area. Housepersons are required to complete 4 touches with each Attendant each day and maintain an inspection score of 90% or better. Also must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards Safety & Accident Procedures and Standard Operating Procedures.
Responsibilities
- Cleans polishes dusts and buffs furniture and furnishings.
- Vacuum all carpets and fabric surfaces according to cleaning schedules (furniture and draperies)
- Mop all non-carpeted floors in assigned area when assigned to floor care.
- Clean all low areas as needed (i.e. wall sockets pictures door stoppers exposed plumbing base boards and window sills) when assigned to guest rooms and halls.
- Clean all high areas (i.e. ceiling items excluding smoke detectors) when assigned to guest rooms and halls.
- Clean (and polish when applicable) all brass and chrome when assigned to areas containing such fixtures.
- Remove marks from furniture and wallpaper in assigned area as needed.
- Clean windows mirrors glass table tops.
- Removes all trash and & linen from floors.
- Remove all trash and & linen from the rooms requested by supervisor.
- Routinely inspect work areas for cleaning needs safety hazards problems or repair needs.
- Deliver/Remove linen from floors.
- Obtain necessary cleaning supplies from supply room.
- Stock and sort linens prior to stocking lockers when necessary.
- Deliver items requested by guests in a timely manner.
- Maintain work areas storage rooms and stairwell in a clean and safe manner.
- Pan sweep floors in assigned area.
- Reports all needed repairs within their assigned area to Housekeeping.
- Clean Bio Hazards using Personal Protective Equipment.
- Guard against theft of privileged information.
- Secure and return key/radio/phone at end of shift.
- Turn in all Lost and Found items to security in a timely manner.
- Perform all job duties safely using personal protective equipment.
- Comply with all department policies/procedures and service guarantees.
- Attend all training classes as requested.
- Attend and participate in pre-shift department meetings.
- Perform other tasks as assigned by management.
Qualifications
- Ability to communicate in English clearly and effectively. Must possess good listening and organizational skills.
- Ability to logically and independently plan organize and complete work; take initiative.
- Must be able to get along well with co-workers.
- Dexterity needed to operate the tools and utensils required for the completion of assigned tasks.
- Must be able to interpret and apply technical instructions.
- Ability to maintain a consistent pace throughout the shift.
- Ability to work from a standing and/or kneeling position for extended periods of time.
- Ability to perform stooping crouching twisting and reaching motions repeatedly.
- Ability to push and/or pull approximately 300 - 400 pounds on wheels.
- Ability to lift and carry approximately 110 - 120 pounds.
- Possess well-developed interpersonal skills.
- Receive instructions and hear inquiries from guests clients or staff.
- Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
- Ability to bend stoop or kneel; climb ascend and descend stairs; maintain equilibrium.
- Repetitive bending and lifting.
- Ability to lift carry push and pull heavy objects.
- Ability to reach for specific objects at short distances in local working areas.
- Ability to stand and walk for the duration of shift.
About Company
Come join our team at the fun place to play- Harrah’s! ; We’re looking for friendly and energetic team members who will entertain our guests in more than 2,500 rooms and suites, 86,000 square feet of casino space and seven outstanding restaurants. ; The excitement of Carnival Court co ... View more