Houseperson

Centrally located in the middle of the Cape Dennis Port MA is the ideal place to work with easy access to major roads and highways. Take full advantage of the central location and breathtaking beauty of Nantucket Sound. With over 121 nicely-appointed rooms situated next to 400 feet of private beach its a great place to experience all that Cape Cod has to offer. Room types include a cozy studio 1-bedroom standard or Presidential suite or a 2-bedroom suite with one or two full baths. All units feature fireplaces while many of the suites offer sweeping views of Nantucket Sound. Almost all suites feature balconies/porches and refrigerators.

Pay: $18.00 hourly

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. Youll also get to interact with our guests by delivering extra items to rooms.

Extraordinary People Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options including medical dental and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!
  

What will I be doing

Providing excellent service to our guests and owners while theyre staying at the resort! Promptly assisting guest inquiries and needs while following brand standards.

• Provide customer service to guests including information about resort services activities and local attractions. Remove used and replace with new all linens towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency.
• Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets drapes and furniture for stains damage or wear. Report maintenance deficiencies replenish linen and guest amenities assist co-workers when requested.
• Work in a fast-paced and sometimes stressful environment flexible with spontaneous demands from guests.
• Identify and report preventative or other maintenance issues in public area or guest rooms.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What are we looking for

To fulfill this role optimally youll need to possess the following minimum qualifications and experience:

• Effective verbal and written communication skills. Ability to communicate well with guests in English.
• Perform job functions with attention to detail speed and accuracy
• Physically able to work from ladder move furniture operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity cold/heat dust and noise.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Hospitality industry