Housekeeping Supervisor
Pittsburgh, PA - USA
Job Summary
INDUSTRIALIST HOTEL
124 rooms 1277 sq. ft. event space
Amenities include: signature restaurant (The Rebel Room) social lounge fitness center in-room dining valet parking conference & lounge areas.
Blending historic character with modern lifestyle design The Industrialist in downtown Pittsburgh offers an authentic guest experience. With prime access to shops local restaurants the Business District riverfront trails and convenient public transit the property provides an engaging environment for hospitality professionals passionate about dynamic urban hospitality.
Job Title: Housekeeping Supervisor
Departments: Housekeeping
Supervision Exercised: Room Attendants House Attendants Laundry Attendants
Supervision Received: Housekeeping Manager/ Executive Housekeeper / General Manager
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent required.
- Hospitality coursework or certification preferred.
Experience
- Minimum 1 year of housekeeping experience in a hotel environment.
- Prior supervisory or lead experience preferred.
- Experience with housekeeping software or PMS systems (HotSOS OnQ Opera etc.) a plus.
Skills & Knowledge
- Strong attention to detail and quality standards.
- Excellent communication leadership and problem-solving skills.
- Ability to train coach and motivate team members.
- Strong organizational and time management abilities.
- Knowledge of cleaning procedures safety protocols and chemical handling.
- Ability to lift push and pull up to 5075 lbs.
- Flexibility to work various shifts including weekends and holidays.
Job Duties & Responsibilities
- Supervise and support housekeeping staff during daily operations.
- Inspect guest rooms hallways and public areas for cleanliness and compliance with brand standards.
- Assist with training new employees on cleaning procedures and safety guidelines.
- Ensure carts closets and supply rooms are clean stocked and organized.
- Address guest requests and resolve issues professionally and promptly.
- Report maintenance concerns and ensure timely follow-up.
- Monitor productivity and assist with scheduling and labor management.
- Maintain accurate records of inspections assignments and supply usage.
- Uphold all safety sanitation and company policies.
- Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected status prohibited under Federal State or local laws. All employment decisions are based on valid jobrelated requirements.
Required Experience:
Manager