Housekeeping Supervisor Canopy DC Embassy Row

Washington DC

Located in the vibrant Embassy Row neighborhood of Washington DC Canopy by Hilton Washington DC Embassy Row offers guests a locally inspired boutique hotel experience just steps from Dupont Circle world-renowned museums dining and historic landmarks. Known for its modern design elevated guest service and welcoming atmosphere Canopy Embassy Row is committed to delivering memorable experiences for every guest.

Currently Canopy by Hilton Washington DC Embassy Row is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and help maintain the exceptional standards of cleanliness comfort and presentation our guests expect. This role is responsible for supervising housekeeping team members inspecting guest rooms and public spaces coordinating daily assignments and ensuring compliance with Hilton brand standards and company expectations. The Housekeeping Supervisor plays a key role in creating an outstanding guest experience by fostering a culture of teamwork accountability and attention to detail.

This is your opportunity to join TBC Hotels a forward-thinking and people-focused hospitality company where relationships integrity and service excellence are at the core of everything we do. If you are a motivated hospitality professional with a passion for leadership and guest satisfaction we invite you to grow your career with us.

• Supervise daily housekeeping operations to ensure guest rooms suites public areas and back-of-house spaces are maintained to the highest cleanliness and presentation standards.
• Assign daily work schedules and room assignments to housekeeping team members.
• Monitor team performance and ensure all assigned work is completed efficiently and according to hotel standards.
• Conduct regular inspections of guest rooms corridors public areas and hotel facilities to ensure cleanliness orderliness and adherence to brand standards.
• Oversee room cleaning linen and towel management amenity replenishment and overall room readiness.
• Coordinate with Front Desk and Maintenance teams to address guest requests room status updates maintenance concerns and service recovery needs.
• Address guest concerns promptly and take corrective action to ensure guest satisfaction.
• Assist with training coaching and onboarding of housekeeping team members.
• Support hiring performance evaluations disciplinary actions and ongoing staff development.
• Manage housekeeping supplies and inventory while assisting with expense control and budget management.
• Develop and promote efficient housekeeping procedures that improve service quality and operational effectiveness.
• Foster a positive and collaborative work environment focused on teamwork accountability and continuous improvement.
• Ensure compliance with all health safety sanitation and company policies.

Were seeking passionate hospitality professionals with:

• Strong leadership communication and organizational skills.
• Knowledge of housekeeping operations cleaning techniques and hospitality industry best practices.
• Understanding of health safety and sanitation standards.
• Experience managing inventory and controlling departmental expenses.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Excellent guest service and interpersonal skills.
• Proficiency with housekeeping systems and Microsoft Office applications.
• Ability to train motivate and develop team members effectively.

• High school diploma or equivalent preferred.
• Read write and speak English fluently.
• Minimum of 23 years of housekeeping experience in a hotel or similar hospitality environment.
• Previous supervisory experience in housekeeping or a related leadership role preferred.
• Knowledge of housekeeping policies procedures and inventory management practices.
• Experience scheduling staff and managing daily departmental operations.
• Flexibility to work weekends holidays and varying shifts based on business needs.

• Ability to walk stand and move throughout the hotel for extended periods of time.
• Ability to regularly inspect guest rooms public areas and back-of-house spaces including bending stooping kneeling and reaching.
• Ability to occasionally lift carry push or pull up to 40 pounds.
• Ability to demonstrate cleaning techniques and assist team members when necessary.
• Comfortable working around cleaning chemicals and varying environmental conditions.
• Ability to maintain a safe working environment and respond appropriately to operational needs.

Over the past 40 years TBC Hotels has owned developed and operated more than 30 hotels throughout the United States. TBC Hotels has a long history of building lasting and meaningful relationships with associates guests partners and the community.

Having the confidence to do the right thing in every transaction maintaining the values and identity imparted by TBC Hotels capitalizing on opportunities and being intentional about our actions are critical to who TBC Hotels is and how we operate.

RELATIONSHIPS INTEGRITY LEGACY ENTREPRENEURIAL SPIRIT HOSPITALITY

Apply today and join the team!