Housekeeping Supervisor

Title:Housekeeping Supervisor

FLSA Status:Exempt

Shift:1stshift 7am-3:30pm

Reports to:Facilities Director

Department:Housekeeping

Employment Status:Full-Time

Supervisory Responsibilities:Yes

Location:Ardenwoods

Date Created/Last Evaluated:April 2026

Essential Position

Salary:

Summary:The Housekeeping Supervisoris responsible forthe overall management and leadership of the housekeeping department ensuring a clean safe and welcoming environment for residents guests and team members. This role has primary responsibility for directing staff managing departmental operations and making personnel and operational decisions thatimpactservice quality and efficiency.

Qualification Requirements

• High school diploma or equivalent required; associate degree preferred.

• 46 years of housekeeping/environmental services experience preferably in healthcare or senior living.

• 2 years of supervisory or management experience with responsibility for multiple employees.

• Demonstrated experience managing larger teams (5 employees).

• Knowledge of infection control OSHA standards and regulatory requirements.

PreferredQualifications

KnowledgeSkillsandAbilities

Advanced knowledge of cleaning systems sanitation standards and safety practices.

• Strong leadership skills with the ability to direct coach discipline and develop staff.

• Ability to manage operations across multiple areas priorities and staffing needs.

• Strong decision-making and problem-solving skills.

• Effective communication delegation and conflict resolution skills.

• Ability to analyze performance metrics and implement improvements.

• Proficiencyin inventory control cost management and operational planning.

• Commitment to resident dignity compliance and service excellence.

Supervisory Responsibilities

Housekeeping staff

Essential Functions

Directly supervises housekeeping staffand mayoverseelead staff or supervisors.

• Responsible for hiring promotion disciplinary actions and termination recommendations.

• Determinesstaffing levels and makes recommendations on workforce planning.

• Conductsperformance evaluations and ensures accountability to standards.

• Directsand manages all housekeeping operations across the community.

• Establishes departmental goals priorities and performance standards.

• Develops staffing models schedules and workflow processes for efficiency.

• Oversees hiring onboarding training coaching and disciplinary actions.

• Conductsregular inspections and analyzes quality and performance metrics.

• Ensurescompliance with infection control standards OSHA and regulatory requirements.

• Developsand implements policies procedures and cleaning protocols.

• Oversees inventory management vendor coordination and cost control initiatives.

• Addresses escalated concerns and ensures effective service recovery.

• Collaborates with leadership and other departments to support operations.

• Leads survey readiness efforts andparticipatesin regulatory inspections.

• Preparesreports on departmental performance staffing and operational outcomes.

• Delegates operational tasks whilemaintainingaccountability for results.

• Provides limited hands-on support only as needed with primary duty focused on management.

• Promotes a culture of accountability teamwork and service excellence.

• Serves as a leader in emergency preparedness and operational continuity.

• This position isdesignatedas essential to the operations of the organization. Team members in this role maybe requiredto report to work during emergencies inclement weather or other situations when the organizationremainsoperational.

Physical Demands

• Frequently required to move throughout a large community campus.

• Occasional participation in housekeeping tasks; not the primary duty.

• May lift or carry up to 25 pounds regularly and up to 50 pounds occasionally.

• Ability to push/pull carts and equipment as needed.

• Requires bending reaching and mobility across multiple areas.

Work Environment

• Indoor work in resident rooms hallways andcommon areas.

• Exposure tocleaning chemicals and varying noise levels.

• May require weekends holidays and flexible scheduling.

• Frequent interaction with residents families staff and leadership.

• Fast-paced high-activity environmentrequiringprioritization and decision-making.