Housekeeping Supervisor Bandon Dunes Golf Resort
Bandon, OR - USA
Job Summary
As the Housekeeping Supervisor at Bandon Dunes Golf Resort youre the person who makes sure our guests walk into a room that feels exactly right. Youll lead a team of housekeepers housepersons inspectors and shift leads coordinating the daily work coaching people in real time and making sure our cleanliness standards hold up whether its a slow Tuesday or a packed weekend. This is a working supervisor role: youll be on the floor doing inspections solving problems and keeping things moving. If you find satisfaction in running a tight well-trained team and take pride in the details most people never notice this is your kind of job.
- Keep the team coordinated and on task. Youll assign and direct daily work for housekeepers housepersons inspectors and shift leads making sure room turnovers happen on time and public spaces stay guest-ready throughout the day.
- Be the quality check everyone relies on. Youll conduct daily room inspections catch what needs correcting and coach staff in the moment. When something keeps coming up you escalate it to the Housekeeping Manager rather than letting it slide.
- Train people and set them up for success. Onboarding new team members and refreshing existing staff on cleaning techniques equipment use and resort standards falls to you. Youll also handle corrective conversations when needed firmly but fairly.
- Keep safety front and center. Youll make sure your team follows OSHA standards for chemical handling and equipment use. Daily compliance checks are part of your routine not an afterthought.
- Handle guest concerns in the moment. When a guest has a housekeeping issue you respond promptly and find a solution. Complex problems get escalated to the Housekeeping Manager you know the difference between what you can solve and what needs to go up the chain.
- Track supplies and report daily to management. Youll keep the Housekeeping Manager informed on team performance maintenance needs and supply usage. Staying ahead of what the team needs to do their job is part of staying ahead of the day.
- Youve supervised a housekeeping team before. Experience leading housekeeping staff in a hotel or resort is what were looking for. You know what a productive team looks like and what it takes to build one.
- Youre comfortable on your feet and in the details. This role is physical standing walking bending and lifting up to 3050 lbs is part of the day. You dont manage from a desk; you manage by being present.
- You communicate clearly with all kinds of people. Your team will speak different languages and come from different backgrounds. Guests will catch you in the hall. Management will need updates. Youre comfortable navigating all of it.
- Schedules dont rattle you. This role includes days evenings weekends and holidays. You plan for it rather than resist it.
- Youre organized under pressure. When the day gets busy and it will you can triage delegate and keep quality up without losing your composure.
This is an active on-your-feet role. Youll spend extended periods standing walking bending and kneeling. Youll work around cleaning chemicals and equipment that require attention to safety protocols. Shifts include weekends and holidays thats the nature of resort hospitality and its something the whole team navigates together. Youll also need to pass a pre-employment background check and drug screening.
- Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health wellness and financial future.
- Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
- Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
- Quarterly Incentives: When our team meets resort-wide performance goals we get rewarded.
- Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
- Resort Discounts: Save on dining and merchandise throughout the resort.
- Supportive Work Environment: Be part of a team that supports your growth and success with opportunities to thrive in a collaborative atmosphere.
- Career Growth: Take advantage of continuous training and development opportunities to advance your career.
If youre someone who takes pride in a well-run team and a guest experience that speaks for itself wed like to hear from you. This role reports to the Housekeeping Manager and is a chance to do work that genuinely matters in one of the most distinctive settings on the Oregon Coast.
Required Experience:
Manager