Housekeeping Manager
Waikoloa, HI - USA
Job Summary
The Housekeeping Manager is responsible for the daily execution of housekeeping operations and team member support within the housekeeping department. This role works closely with the Assistant Director of Housekeeping to maintain high standards of guest satisfaction cleanliness and room upkeep while identifying opportunities to strengthen departmental effectiveness and support overall business goals.
The Housekeeping Manager leads and supervises Guest Room Attendants Public Area Attendants Housepersons Linen Attendants Uniform Attendants Housekeeping Coordinators Supervisors and other assigned frontline housekeeping team members.
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Heres why youll love it here -We offer an excellent benefits package to our full-time Team Members that include:
- Salary Range: $55000-$70000 annual
- Medical Dental and Vision insurance from Day One
- Financial Wellness 401k plan with company match Life insurance Company stock purchase program
- HGV provides access to outstanding Team Member benefits discount travel programs and much more! Join HGV to access these premier benefit programs today!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweeks Americas Greatest Workplaces for Parents & Families. Over the past 30 years the highest honor weve received is the continued loyalty of our Owners Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts call centers and corporate offices.
Schedule Details:
The primary schedule consists of day shifts including weekends and holidays; however flexibility is required to work night shifts as needed to meet business demands.
Responsibilities
Additional Responsibilities Include:
Cultivate a positive inclusive work environment that promotes teamwork and outstanding guest service
Supervise Guest Room Attendants Housepersons Supervisors and other housekeeping team members
Lead daily briefings and manage staffing assignments and scheduling
Inspect guest rooms and public areas to ensure compliance with quality and cleanliness standards
Conduct and document unit inspections and report maintenance or quality issues
Ensure department equipment supplies and assets are properly secured
Coordinate with other departments to maintain room availability and support revenue goals
Assist with housekeeping inventories linen control and supply management
Support deep cleaning initiatives and special cleaning programs according to company standards
Perform administrative duties including scheduling records maintenance and supply purchasing
Carry out additional duties as assigned to support department operations
Qualifications
Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering commitment to innovation quality and continued growth. We believe that at the core of our companys success are our Team Members!
To fulfill this role successfully you must possess the following minimum qualifications and experience:
High school diploma or equivalent
Least 2 years of supervisory experience
Housekeeping Experience
Proficiency in Microsoft Office applications (Word Excel PowerPoint Access)
Ability to work a flexible schedule including nights weekends and holidaysin order to meet business demands
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 2 years of Managerial experience
- Familiar with established safety standards and PPE when performing work duties to minimize the risk of injury.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Manager
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.