Housekeeper

Classification:NonexemptDepartment:HousekeepingReports to:Housekeeping Department ManagerSubordinates:NoneSummaryEnsures the operational ability of the housekeeping department by preparing for maintaining and recovering from various activities and functions throughout the guest rooms and bathrooms and restocks assist in the laundry department as FunctionsAttends all training; including safety training sand standard operation procedures as directed by at work in a timely fashion in accordance with the posted by established uniform efficient and effective as a member of the overall hotel team to ensure that each guest has an experience that exceeds their a can do and guest first attitude at all any maintenance repairs to maintenance requests are made in a timely up assignment and room keys daily according to key and returns check list at the conclusion of each and signs key rom and bathrooms compliant with hotel standards and time Ecolab Fresh State program to cleaning guest by guidelines for use of cleaning towels and rooms one at a stocks housekeeping cart and closets when by all Do Not Disturb sings on guest room doors; notifies supervisor of identifies sharps and handles any cleanliness issues not able to be resolved to housekeeping supervisor and/or front desk each room for bed bugs and other unwanted proper procedure for reporting and reports lost and found items as appropriate; turns in items following mindful to not make excessive noise in the guest room in cleaning public areas of the hotel when deemed trash as necessary or at the end of activity in guest hallways for suspicious or inappropriate behavior and reports immediately to the front appropriate personal contact with customers (both internal and external) including daily interactions with with housekeeping supervisor daily to ensure guests special requests are to meet or exceed benchmarked scores as it pertains to the housekeeping other duties perform the job successfully an individual should demonstrate the following competencies:Problem Solving Identifies and resolves problems in a timely mannerCustomer Service Responds to requests for service and assistanceInterpersonal Maintains confidentialityOral Communication Responds well to questionsTeam Work Contributes to building a positive team spiritWritten Communication Writes clearly and informatively; Able to read and interpret written informationDiversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environmentOrganizational Support Follows policies and procedures for including but not limited to dress code policies cell phone and social mediaAdaptability Adapts to change in the work environment; Manages competing demands; Able to deal with frequent changes delays or unexpected eventsAttendance/Punctuality Is consistently at work and on timeDependability Follows instructions; Completed tasks on time or notifies appropriate person with an alternate planInitiative Asks for and offers help when neededPlanning/Organizing Prioritizes and plans work activities; Uses time efficientlyProfessionalism Treats others with respect and consideration regardless of their status or positionQuality Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies to feedback to improve performance; Monitors own work to ensure qualityQuantity Meets productivity standards; Completes work in a timely mannerSafety and Security Observes safety and security procedures; Uses equipment and materials properlyWork EnvironmentThe work environment characteristic describe here are representative of those an employee encounters while performing the essential functions of this accommodations may be made to enable individuals with disabilities to perform the essential performing the duties of this job the employee is frequently exposed to work near fumes or airborne particles and toxic or caustic employee is occasionally exposed to wet or humid conditions (non-weather) and risk of electrical employee is subject to a fast paced working noise level in the work environment is :Hotel Staff: communication to staffExternal:Guests: ensure satisfaction with housekeepingdepartmentPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this accommodations may be made to enable individuals with disabilities to perform the essential to see clearly printed material at close range (12 inches or less).Corrective lenses to distinguish between and among to exercise depth perception to determine space and distance to exercise peripheral vision to be aware of objects within a large area while eyes are focused on one to hear in one of both ears so that verbal communication can be received understood and acted upon in a face to face of olfactory nerves to distinguish between and among odors and scents as to their appeal and level of to express oneself verbally with clarity on either a face to face or a telecommunications of body parts usually fingers and hands to ascertain the texture of objects or commodities such as smooth/coarse sharp/dull etc.; as well as temperature stability to exert a reasonably paced mobility from one point to another within a generally accepted time frame and recognizing the conditions of the environment as to breadth/narrowness clutter to move and control ones torso so items can be picked up from a lower surface to flex legs at the knee so that individual can lower the body coming to rest on one or both to grasp hold set down redirect with hands or fingers turn control and manipulate objects and to control and utilize fingers in a dexterous and coordinated manner for such activities as wiping to stretch body and extend arms to place or secure objects and commodities at a distance above to the side of or below the normal standing level of the to flex legs at the knees to lower body to move about on hands and knees and/or feet by mobilizing those body to use body parts usually arms and hands (occasionally shoulders and back) to elevate an object or commodity above its previous surface to ascent steps ladders and other vertical and semi-vertical surfaces to reach a higher to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period of time without to flex legs at the knees and move the upper body forward and perform this job successfully an individual must be able to perform each essential duty requirements listed below are representative of the knowledge skill and/or ability accommodations may be made to enable individuals with disabilities to perform the essential School Diploma or EquivalentLanguage Ability:Ability to reach and comprehend simple instructionsMath Ability:Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100sReasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written oral or chart/diagram formComputer Skills:No computer skills necessaryThis job description is not designed to cover of contain a complete listing of activities duties or responsibilities that are required of this duties responsibilities and activities may change or be assigned at any time and with or without notice.