House ManagerBartender

City Theatre Company Pittsburghs leading professional theatre dedicated to new plays is seeking a House Manager/Bartender to support a welcoming efficient front-of-house experience. This seasonal part-time role requires evening and weekend availability during performances.

In this seasonal role the successful candidate will work House Manager and Bartender shifts as assigned based on staffing needs and performance schedules. The position typically averages 10 to 20 hours per performance week with an anticipated end date in late June 2027 with the possibility of additional work as scheduling needs evolve.

City Theatre seeks someone who enjoys creating a welcoming patron experience and can bring professionalism sound judgment and strong interpersonal skills to a fast-paced public-facing environment. Front of House staff play a key role in connecting audiences with City Theatre and representing the organization with warmth and care.

Principal House Manager responsibilities and duties include but are not limited to:

Greet patrons entering the theatre.

Answer questions and provide information regarding City Theatre and upcoming performances and events.

Manage a team of up to six volunteer ushers and lead the pre-performance usher meeting.

Maintain close communication with the Box Office and Stage Management to support the prompt start of each performance.

Maintain communication via headset with Stage Management during performances to address patron concerns.

Seat late-arriving patrons and assist with reseating patrons who leave during the performance.

Occasionally clean public spaces and restock restroom supplies.

Complete and distribute a House Manager Report for each shift documenting performance details.

Secure the building and activate the security system at the end of each shift.

Learn and engage with each production by both reading and seeing performances (staff will be provided with free opportunities to see all performances in City Theatres main season).

Develop working knowledge of City Theatres accessibility services including ASL interpretation audio description and open captioning.

Principal Bartender responsibilities and duties include but are not limited to:

Greet patrons entering the lounge and provide friendly efficient service.

Answer questions and provide information regarding City Theatre and upcoming performances and events.

Process cash and credit card transactions through the point-of-sale system (Square Register).

Prepare and serve alcoholic and non-alcoholic beverages including beer wine simple mixed drinks soft drinks coffee and tea.

Verify patron identification in accordance with Pennsylvania Liquor Control Board requirements.

Balance and close the cash drawer and complete the nightly sales report at the end of each shift.

Restocking concessions and bar supplies.

Cleaning of the bar lounge tables and restrooms as needed.

The successful candidate will demonstrate:

Excellent interpersonal and customer service skills.

Bar knowledge and cash-handling experience are a plus but not required. Training will be provided.

Ability to multitask effectively while maintaining a high standard of customer service.

The ability to communicate thoughtfully and professionally about solutions capacities and needs on both a departmental and personal level.

The capacity to manage a high volume of customer traffic.

The ability to use independent judgment when working with customers.

Strong organizational skills attention to detail and a professional dependable approach to work.

Current certification in Pennsylvanias Responsible Alcohol Management Program (R.A.M.P.) or the ability to complete the online R.A.M.P. training course within 30 days of hire. Training costs paid by City Theatre.

A commitment and ability to advocate for radical hospitality across the organization.

Familiarity with Microsoft Office Suite (Outlook Excel Word) is a plus and training support is available.

A commitment to the organizations values which include Equity Diversity Inclusion and Accessibility; a willingness to engage in professional training and self-reflection related to the organizations anti-racism commitments

A love or appreciation of theatre/the arts is encouraged.

Requirements of the position:

Availability for flexible evening and weekend hours based on the theatres performance schedule.

This role requires frequent movement between multiple buildings on City Theatres campus climbing stairs standing for extended periods and lifting up to 40 lbs.

Compensation and reporting:

This part-time seasonal non-exempt position reports to the Patron Services Manager and is supervised by the Director of Patron Services. Compensation is $16.00 per hour plus tips earned during Bartender shifts.

How to apply:
Submit your cover letter and résumé through the City Theatre hiring portal under Auditions & Employment on the organizations website. No phone calls please. Applications will be accepted through August 7 2026.

Not sure you meet 100% of our qualifications Research shows that men apply for jobs when they fulfill an average of 60% of the criteria. Yet women and other people who are systematically marginalized tend only to apply if they meet every requirement. If you believe that you could excel in this role we encourage you to apply.

We are dedicated to considering a broad array of candidates including those with diverse workplace experiences and backgrounds. So whether youre returning to work after a gap in employment simply looking to transition or taking the next step in your career path we will be glad to have you on our radar.

About City Theatre

City Theatre is an Equal Opportunity Employer dedicated to building a culturally diverse and equitable environment and we strongly encourage applications from BIPOC (Black Indigenous People of Color) building an equitable work environment the organization values diverse backgrounds perspectives and skill sets. City Theatre does not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. City Theatre is committed to building a team that reflects its values and encourages all interested candidates to apply.

Founded in 1975 City Theatre enters its 52nd season as Pittsburghs home for bold new plays. Located in the historic South Side on its four-building cultural campus the company produces a season of regional and world premieres; its renowned Young Playwrights Festival now in its 27th year; a season-long reading series of new works in progress; and the annual Momentum Festival. City Theatres mission is to provide an artistic home for the development and production of contemporary plays that engage and challenge a diverse audience. Its vision is to be the finest mid-sized theater in America. Organizational core values are: Community; Collaboration; Equity Diversity Inclusion & Accessibility; and Creativity. With an annual average operating budget of over $3.4M City Theatre is the largest performing arts organization not located in Pittsburghs downtown Cultural District and is a constituent and core member of the League of Resident Theaters (LORT) Theatre Communications Group (TCG) and the National New Play Network (NNPN). Clare Drobot serves as Artistic Director alongside Managing Director James McNeel. The current full-time staff numbers 24 with over 125 additional part-time artist and contractor staff employed each season. City Theatre is governed by a board of 24community volunteers (Barbara Rudiak board president). Learn more at