Hourly Student Employment Pirate Techs Service Desk Technical Support
Job Location:
Greenville, NC - USA
Monthly Salary:
Not provided by the employer
Posted:
26 July 2026 (30+ days ago)
Application Deadline:
23 October 2026
Vacancies:
1 Vacancy
Job Summary
Job Description
ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty staff students retirees alumni and other ECU clients both over the phone and email. The support technicians will assist clients with technology related issues such as: 1. Setting up email on computers and smart phones 2. Connecting devices to Wi-Fi 3. Installing ECU software 4. Troubleshooting computer related issues. They will also assist with checking a clients account and providing information to clients on how to reset their passphrase. The selected candidates need to be responsible committed to work have good communication skills have good note taking skills have a willingness to learn and the ability to provide good customer service.
ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty staff students retirees alumni and other ECU clients both over the phone and email. The support technicians will assist clients with technology related issues such as: 1. Setting up email on computers and smart phones 2. Connecting devices to Wi-Fi 3. Installing ECU software 4. Troubleshooting computer related issues. They will also assist with checking a clients account and providing information to clients on how to reset their passphrase. The selected candidates need to be responsible committed to work have good communication skills have good note taking skills have a willingness to learn and the ability to provide good customer service.
About Company
Official site of East Carolina University (ECU), Greenville, NC—innovative academics, vibrant campus life, commitment to success.