Hotel Security Guard | Overnight | Part Time

The Overnight Security Guard helps support the overall safety and security of the hotel during overnight hours. This role includes patrolling the property responding to guest and employee concerns monitoring hotel activity completing incident reports and helping ensure the hotel remains secure calm and welcoming throughout the night.

The right person for this role will be observant approachable and steady. Hotel security is about being aware professional and prepared to respond when something needs attention.

What Youll Do

• Patrol and monitor hotel areas including guest floors entrances stairwells parking areas service areas and back-of-house spaces.
• Maintain a visible professional and approachable presence throughout the property.
• Respond to security-related calls disturbances medical situations fire alarms guest concerns and other incidents according to hotel procedures.
• Assist guests and team members with safety-related concerns directions escorts and general support as needed.
• Monitor security systems access points alarms and property conditions during the overnight shift.
• Complete accurate written reports for incidents accidents injuries losses property damage or unusual activity.
• Help secure hotel areas after business functions or events conclude.
• Identify and report maintenance cleaning safety or security concerns observed during patrols.
• Communicate professionally with hotel departments management and local law enforcement when needed.
• Provide basic first aid assistance when needed until medical professionals arrive.
• Support other hotel departments when guest service or business needs require assistance.

What Were Looking For

The ideal candidate is dependable observant professional and comfortable working independently overnight. We are especially interested in someone who brings calm judgment strong communication skills and a commitment to excellent guest service.

Qualifications

• Previous experience in security law enforcement public safety corrections military service loss prevention hotel operations or a similar role is strongly preferred.
• CPR and first aid certification preferred.
• Ability to work independently and stay alert during overnight hours.
• Strong communication skills and the ability to interact professionally with guests team members and outside responders.
• Ability to remain calm and use sound judgment during challenging situations.
• Reliable attendance positive attitude and commitment to providing excellent guest service.
• Ability to walk stand patrol the property use stairs and respond throughout the hotel during the shift.

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.

Benefits

We hire great people and provide a competitive benefits package for eligible part-time employees including:

• Free underground employee parking
• Discounted hotel rooms
• Discounts at CIRC and Starbucks
• 401(k) matching retirement plan
• Paid time off
• $1000 employee referral bonus
• Cash advance option to access earned wages before payday
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
• Pet insurance for part-time and full-time employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions

The Madison Concourse Hotel is an equal opportunity employer. Our goal is to improve the quality of work life by providing fair and consistent treatment and equal growth opportunities for all team members.