Hotel Restaurant Server

Hotel Restaurant Server

Certified Hospitality is currently seeking friendly individuals with a desire to provide excellent customer service interested in working as a server.

General Responsibilities

• The purpose of this position is to interact with our guests and ensure they have a great experience when dining
• Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner
• At all times servers are expected to be attentive to our guest needs and making them feel welcome comfortable important and relaxed

Specific Responsibilities:

• Prepares the tables laying out napkins and utensils making sure the condiments arerefilled performing all other preparation tasks
• Staying updated on current menu choices specialties and menu deviations knowing if the kitchen staff is running out of any items etc.
• Handle the table bookings direct customers to their tables presenting menus suggesting dishes assisting in drink selection informing customers about food preparation details communicating specific customer needs to the cooks
• Maintaining proper dining experience delivering items fulfilling customer needs offering desserts and drinks removing courses replenishing utensils refilling glasses
• Prepare mixed drinks for service to your customers table
• Properly open and pour wine at the tableside
• Obtaining revenues issuing receipts accepting payments returning change
• Performing basic cleaning tasks as needed or directed by supervisor
• Assisting with special events as needed
• Greet all guests warmly with an appropriate greeting
• Adhere to grooming and appearance standards consistently
• Understands and can communicate products and services available
• Must have some familiarity with basic cooking skills

Optimum Attributes:

• Effective Communication skills
• Pleasing personality
• Good team player
• Good listener
• Well groomed and professional appearance.
• Open with praise discrete with criticism.
• Customer Service Champion