Hotel Operations Manager

Surfsand Resort is seeking an experienced Hotel Operations Manager to help lead our team and support the day-to-day operations of our award-winning beachfront resort. This is a hands-on hospitality leadership role for someone who thrives in a fast-paced environment enjoys developing teams and is committed to delivering exceptional guest service.

If youre an experienced hotel professional with strong operational and financial skills wed love to meet you.

What Youll Do

• Provide daily operational leadership across resort departments.
• Serve as Manager on Duty (MOD) when the General Manager is off-site including evenings weekends and some holidays.
• Support department leaders in delivering exceptional guest and team member experiences.
• Coach mentor and assist with training to ensure service excellence and operational consistency.
• Resolve guest concerns professionally and efficiently.
• Ensure compliance with company policies safety standards and brand expectations.
• Assist with operational planning staffing and process improvements.
• Support the Accounting Department with financial and administrative responsibilities including:
  • Accounts payable
  • Invoice coding
  • Bank deposits and banking duties
  • Payroll processing and related tasks
  • Other accounting and administrative functions as assigned

What Were Looking For

• Minimum of 5 years of hotel management or supervisory experience required.
• Experience with a branded hotel is strongly preferred.
• Training and experience in:
  • Hotel front desk operations
  • Cash handling procedures
  • Hotel accounting and administrative processes
  • Or an equivalent combination of education and hospitality experience.
• Strong leadership organizational and communication skills.
• Comfortable making decisions independently and managing multiple priorities.
• Proficient with Microsoft Office and hotel property management systems.
• High attention to detail with excellent problem-solving abilities.

Why Join Surfsand Resort

• Competitive salary based on experience
• Comprehensive benefits package
• Paid Time Off
• 401(k) with company match
• Medical Dental & Vision Insurance
• Employee Assistance Program
• Employee discounts at Vesta Hospitality properties
• Opportunities for professional growth and advancement
• Work where others vacationsteps from the beach in beautiful Cannon Beach!

If youre ready to bring your hospitality leadership experience to one of the Oregon Coasts premier resorts wed love to hear from you.

Apply today and help create unforgettable guest experiences at Surfsand Resort!

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.