Hotel Maintenance Engineer

Towneplace Suites by Marriot Fort Mill is seeking a highly skilled and dependable Hotel Maintenance Technician to join our this role you will be responsible for performing maintenance tasks to ensure the hotels systems equipment and facilities are functioning optimally all while maintaining a high level of guest satisfaction. You will handle a variety of maintenance duties including electrical plumbing HVAC and other essential hotel functions.

As a Hotel Maintenance Technician your primary responsibilities will include the following:

1. Administration

Perform routine maintenance and repairs on hotel systems including electrical plumbing minor painting and other related maintenance tasks.

• Replace air conditioner filters and maintain air conditioning units cooling towers and boilers to provide heating cooling and hot water for guests.
• Maintain the pool area by ensuring proper chemical balancing cleaning and safety.
• Address and resolve guest inquiries complaints or requests in a courteous timely and professional manner.
• Contribute to improving guest satisfaction by providing a high-quality product and exceptional service through employee development.

2. Support

• Communicate effectively in English with guests associates and vendors to ensure smooth operations.
• Accurately report maintenance-related information and adhere to all Stepstone and Marriot policies and procedures.
• Participate in required meetings to stay updated on hotel needs and improvement strategies.

Professionalism and Style Expectations

3. Personal Effectiveness

• Ensure that all tasks and projects are completed thoroughly professionally and with great care.
• Adapt to high-pressure situations and remain open to change.
• Take ownership of personal growth and development in your career.
• Maintain a professional appearance and conduct yourself in a manner that sets a positive example for all team members.

Additional Responsibilities:

• Demonstrate knowledge of all hotel departments and their functions.
• Familiarity with federal state and local health safety and legal regulations.
• Strong mathematical and computer skills.
• High school education and relevant experience preferred.
• CPR and first aid certification are a plus.
• Additional language skills are a bonus.

Physical Requirements:

• Ability to lift up to 70 pounds.
• Ability to perform physical tasks such as bending stooping reaching and manual dexterity.
• Ability to push pull or carry equipment weighing up to 70 pounds.
• Required skills in hearing writing and typing.

To succeed in this role you must possess the skills and abilities to perform maintenance tasks efficiently and safely. You should be adaptable and capable of working in a fast-paced environment. A commitment to maintaining a safe work environment and compliance with all company policies and procedures is essential.

Towneplace Suites by Marriot we are committed to creating an inclusive and supportive work environment. We offer competitive pay professional development opportunities and a collaborative team culture. If youre looking for a rewarding career in hospitality this is the place for you.

Stepstone Hospitality Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace for all employees.