HostHostess

• Welcome members and guests with a warm professional and courteous greeting upon arrival.
• Manage reservations waitlists and seating assignments to maximize dining room efficiency while maintaining member preferences.
• Escort members and guests to their tables and present menus when appropriate.
• Communicate seating arrangements and table status with servers and management to ensure smooth service.
• Answer telephone calls professionally assist with dining reservations and respond to member inquiries.
• Maintain an organized host stand reservation system and dining room seating chart.
• Monitor the flow of the dining room and adjust seating assignments as needed to support efficient service.
• Assist in maintaining the cleanliness and appearance of the entrance lobby and host station.
• Support servers by assisting with table resets menu distribution and member requests when needed.Coordinate seating and guest arrivals for private events
• banquets tournaments and special club functions.
• Address member concerns promptly and communicate issues to management when appropriate.
• Uphold the clubs standards of hospitality professionalism and member confidentiality.
• Perform opening side work and closing duties as assigned.

Qualifications

• Previous host/hostess customer service or hospitality experience preferred; private club or fine dining experience is a plus.
• Outstanding interpersonal and communication skills.
• Friendly outgoing and professional demeanor with a strong commitment to member service.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic computer skills and familiarity with reservation or point-of-sale (POS) systems preferred.
• Dependable punctual and team-oriented.
• Professional appearance consistent with the standards of a private country club.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to occasionally lift up to 25 pounds.
• Frequent walking reaching bending and light lifting. Availability to work evenings weekends holidays and special club events.

Work Environment
This position is based in a professional private country club setting where exceptional hospitality and personalized member service are the highest priorities. The Host/Hostess is expected to create a positive first impression maintain a welcoming atmosphere and work collaboratively with the Food & Beverage team to deliver outstanding dining experiences.

Benefits

Eligible employees may receive:

• Competitive hourly wage
• Employee meals during scheduled shifts
• Paid time off and holiday pay (based on eligibility)
• Health dental and vision insurance (based on eligibility)
• 401(k) retirement plan with company match (if applicable)
• Opportunities for training professional development and career advancement
• A welcoming team-oriented work environment dedicated to exceptional member service

About Troon

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â