HostHostess- Brazos PTK

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18000 associates across the United States Caribbean and Europe. Our platform includes Benchmark Resorts & Hotels a collection of distinctive independent properties; Axiom Hospitality our European hotel management company; and PYRAMIDWORKS which provides integrated workplace and facilities services. With corporate offices in Boston The Woodlands Texas and London Pyramid combines global scale with a hands-on approach focused on exceptional service operational excellence and long-term partnerships.

At Pyramid our people are at the heart of everything we do. We are committed to creating an environment where associates are respected supported and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders take on meaningful stretch assignments and gain exposure to a diverse portfolio of properties brands and markets. Whether you are beginning your hospitality career or bringing years of experience youll find opportunities to learn develop and make an impact.

Our commitment to associates guests owners and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today The Boston Globe and The Houston Chronicle to earning top travel accolades from Travel Leisure Condé Nast Traveler Forbes Travel Guide and U.S. News & World Report these recognitions reflect the culture service excellence and commitment to people that define the Pyramid experience.

About our property:

Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station Texas proudly managed by Pyramid Global Hospitality where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms 23 flexible meeting rooms and 35000 sq ft of meeting space our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!

As a member of the Pyramid Global family youll enjoy comprehensive benefits including:
401k with a company match and immediate vesting after 90 days of service
Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
Extensive training programs for hospitality and non-hospitality skillsets
Pet insurance discounts
Discounts at hundreds of properties nationwide in the Pyramid Global portfolio

Additional Full-time Benefits:
Medical dental vision and other supplemental benefits like identity theft legal assistance and life insurance
Tuition/education reimbursement eligibility after 12 months of service

What you will have an opportunity to do:

CULTURE & CHARACTER:

All team members of the Texas A&M Hotel and Conference Center a Pyramid Global Hospitality property have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to Be the Difference in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:

• Positivity - We wake up daily and choose to bring a positive perspective find the good in all things and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.

• Respect - We embrace and appreciate others and show consideration for their desires interests privacy physical space belongings different viewpoints philosophies physical abilities beliefs and personalities. We choose to show respect even when it is not given not only to our guests but more importantly to each other.

• Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching but because it is the right thing to do.

• Dedication - We are unyielding in our commitment to walking our path and dedication to Being the Difference in everything we do. We flex our proactive muscles in being more positive respecting and holding ourselves to an even higher commitment to integrity.

• Excellence - We always strive to make today a little better than yesterday.

JOB DESCRIPTION:

The Host/Hostess will greet guests entering the restaurant and seat them in a timely manner. They set the tone for the guests experiences and are responsible for supporting the entire operation when time allows.

COMPENSATION & BENEFITS:

• $12/hr. Biweekly (every two weeks)
• Extensive health benefits paid time off retirement tuition reimbursement and employee discounts at hundreds of US and international properties.

SCHEDULE:

The hospitality industry is 24 hours a day seven days a week and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days Ring Days graduations and other high occupancy times due to special events. We strive hard to manage and minimalize overtime but it should and will be expected when business levels call for it.

• Part-time: 8-29 hours per week depending on level of business forecasted
• Days of week/weekend scheduled will vary depending on level of business forecasted.
• Shift options: Varies based on forecasted business demand.

ESSENTIAL FUNCTIONS:

• Greet and interact with guests in a friendly and professional manner.
• Seat all guests in a timely and courteous fashion. Clear extra settings if not needed. Present menu to each guest.
• Answer telephone and take reservations using professional language.
• Volunteer Conference information to guests. Must be knowledgeable about other restaurants shops and locations on the property and about current/upcoming events.
• Keep work area/podium clean and organized. Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled.
• Communicate with kitchen and staff to ensure a steady flow of dining guests.
• Maintain a waiting list of guests. It is the greeters responsibility to know what tables are available who is covering each section and how to seat guests alternately in each section.
• As time allows walk around the restaurant and check on guests. Refill water push in stools wipe down high tops always keeping an eye on the entrance of the hotel.

What are we looking for

• High school diploma or equivalent.
• One year of restaurant experience.
• Good food and service knowledge.
• Pleasant personality and professional welcoming presentation.
• Excellent communication skills.

Compensation:

$12

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$

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.