HostessHost Masons at West End (PM Shift Part Time)
Nashville, TN - USA
Job Summary
Recognized as a Tennessean Top Workplace Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End team members support 341 upscale rooms two dining venues and 24000 sq. ft. of premier event space.
Who We Are: Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits 401(k) retirement plans with company match
- Paid Sick Days Vacation Holidays & Paid Bereavement
- 401(k) retirement plans with company matching
- Pet Insurance and Paid Pet Bereavement
- Free onsite parking and 50% off monthly bus passes
- Complimentary meals in Team Member Café while working
- Community volunteer opportunities
- Training & Development opportunities career growth
- Tuition reimbursement
- Team Member Hotel discounts other perks & more!
- Benefits are subject to eligibility and may vary by position
Job Specific
Supervises restaurant activities in absence of Manager
Controls Reservation Book accepts reservations and enters them accurately into the record
Maintains guest history files and uses information to enhance repeat guests experience
Assigns work stations and pre-meal side work inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
Maintains guest records to; record arrival cover count seat assignment turnover availability
Inspects menus to ensure cleanliness and acceptability
Greets guests in a polite professional manner
Determines guest needs verifies table availability assigns appropriate table for seating
Guides guests to appropriate table
Assists guests with seating and presents menu
Ensures removal of unnecessary place settings at occupied tables
Notifies server of guest seating and communicates any special needs or requests
Inspects dining room appearance constantly assigns correction of deficiencies to appropriate team member
Monitors dining room activity assists Servers and Assistants as needed to ensure performance to standard
Assigns post meal side work inspects dining room and service areas to ensure completion of all tasks
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite friendly and helpful to guests management and fellow team members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
About Company
Experience Loews Hotels, a luxury hotel brand comprising 26 distinctive, pet-friendly properties across the United States and Canada.