HOST Sorella by Giada Full-time

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

Sorellaby Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.

The Host serves as the face of the restaurant and plays a critical role in setting the tone for the overall dining Host is responsible for creating a welcoming high-energy first impression for guests in a celebrity-branded upscale restaurant environment. This role manages reservations seating flow and guest communications while delivering exceptional hospitality that reflects the restaurants elevated brand standards.

• Greet all guests warmly and professionally upon arrival

• Manage reservations and waitlists using reservation platforms (e.g. OpenTable or similar systems)

• Coordinate seating to ensure balanced service flow and optimal table turns

• Accurately estimate wait times and communicate updates to guests

• Escort guests to tables and provide menus

• Maintain cleanliness and organization of host stand and lobby area

• Answer phones and respond to guest inquiries

• Manage large parties and VIP guests with professionalism and discretion

• Communicate effectively with management servers and kitchen staff

• Assist with coat check special accommodations and guest requests

• Monitor dining room capacity and adhere to fire and safety regulations

• Support team members during peak business periods

• High school diploma or equivalent preferred

• Previous host or guest service experience preferred (fine dining or high-volume restaurant experience a plus)

• Strong interpersonal and communication skills

• Professional appearance and demeanor

• Ability to multitask in a fast-paced environment

• Comfortable managing high-profile or VIP clientele

• Flexible schedule including nights weekends and holidays

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer