Host Person Meril Part Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Additional responsibilities may be assigned as needed:

• Present clean organized menus to guests and inspect all menus regularly replacing any that are worn or damaged
• Maintain the professional appearance and cleanliness of the host stand and surrounding areas
• Provide guests with accurate information regarding hotel and casino services including dining options and hours of operation
• Monitor guest wait times and identify large parties to ensure efficient seating and service
• Answer incoming calls at the host stand and assist with reservations or inquiries
• Oversee and support the completion of side work by team members
• Address initial guest concerns or complaints professionally and promptly notify the manager on duty of any issues
• Ensure smooth shift transitions by remaining on duty until properly relieved and communicating relevant information to incoming staff
• Confirm that tables are properly set and ready for service at the beginning of each shift
• Assist the manager with coordinating staff breaks as needed
• Provide courteous and friendly service to all guests and team members

QUALIFICATION REQUIREMENTS

• Must be at least 18 years of age
• High School Diploma or GED
• Previous experience in a high-volume full-service restaurant environment preferred
• Strong organizational and interpersonal skills with the ability to manage guest flow and seating efficiently
• Excellent verbal and written communication skills
• Proficiency in basic math for handling guest counts and reservations
• Professional confident and pleasant demeanor with a well-groomed appearance in accordance with company standards
• Ability to build and maintain effective working relationships with guests team members and other departments
• Thorough understanding of company and departmental policies procedures rules and regulations.
• Ability to read write and communicate effectively in English
• Experience with MMS and MICROS systems preferred

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules operating procedures and manuals in English
• Strong verbal and written communication skills to interact effectively with guests team members and management
• Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
• Able to understand and respond to guest inquiries concerns and feedback with courtesy and accuracy
• Must be able to document incidents complete reports and follow written instructions precisely
• Proficiency in communicating policies procedures and expectations to team members

REASONING ABILITY

• Ability to apply common sense and sound judgment to carry out written oral or diagrammed instructions
• Strong problem-solving skills in standardized situations involving multiple variables
• Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
• Able to assess situations and respond appropriately to guest needs operational challenges or unexpected events
• Demonstrates logical thinking and adaptability in a fast-paced high-volume environment
• Must be able to prioritize tasks and manage time effectively during peak business hours
• Ability to interpret and follow company policies procedures and regulatory guidelines
• Maintains professionalism and discretion when handling sensitive or confidential information

CERTIFICATES LICENSES REGISTRATIONS

• Must qualify for all licensing and permit requirements as mandated by federal state and local regulations
• Valid Clark County Health Card required.

PHYSICAL DEMANDS

• Regularly required to stand for extended periods and use hands to handle tools equipment and objects
• Frequently required to reach with arms speak clearly and actively listen in a fast-paced environment
• Visual acuity required including close vision color differentiation and peripheral awareness
• Ability to lift and move:
  • Up to 10 lbs regularly
  • Up to 30 lbs frequently
  • Up to 50 lbs occasionally (with assistance or equipment as needed)
• Must be able to push pull bend twist stoop crouch kneel and maintain balance in various work environments including confined or crowded spaces
• May be required to navigate stairs ramps and uneven surfaces
• Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting

WORK ENVIRONMENT

• May be exposed to secondhand tobacco smoke
• Fast-paced high-energy atmosphere requiring excellent multitasking and communication skills
• Frequent interaction with guests and team members in a dynamic customer service setting
• May involve standing walking or moving for extended periods during shifts
• Must be comfortable working in areas with varying noise levels lighting and temperature conditions
• Flexibility required to work nights weekends holidays and overtime based on business needs
• Compliance with uniform and grooming standards is required
• Must adhere to all company policies procedures and regulatory guidelines
• Reasonable accommodations will be made for individuals with disabilities in accordance with applicable laws