Host Hostess Addison by William Bradley

We invite you to join the world of luxury hospitality at the Addison as our new Host/Hostess.

Responsibilities

The Host will greet and assist guests in a positive polite and professional manner. They will also maintain a proactive approach to solving any guests questions or problems. The Host will anticipate guests needs and respond appropriately with a sense of urgency. 

Job responsibilities include; although are not limited to:

• Display a congenial appearance and is well groomed at all times.
• Communicate all reservations and guest comments to management and servers.
• Welcoming guests to the restaurant.
• Coordinating the seating of guests and managing reservations.
• Answer all phone calls received at the hostess stand.
• Maintain cleanliness and organization of hostess stand and entryway.
• Oversee maintenance of all Reservation and Hostess equipment software and supplies.
• Communication of guest profile and expectations is essential to relay forward to servers and management.
• Perform general clerical tasks including utilization of Open Table.

Qualifications :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Food Handlers Card required.
• High School graduate
• Must be able to speak read write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.  
• Requires good communication skills both verbal and written
• Must possess basic math skills and the ability to use a calculator.    
• Must possess basic computer skills.                
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations its services and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Most work tasks are performed indoors. Temperature generally is moderate and controlled by Restaurant environmental systems.
• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend stoop squat and stretch to fulfill daily tasks.
• Must be able to lift up to 30 lbs. on a regular and continuing basis.
• Requires grasping writing standing walking repetitive motions bending listening and hearing ability and visual acuity

Grooming:

• All Colleagues must maintain a neat clean and well-groomed appearance per Fairmont Grand Del Mar standards. A conservative simple and elegant style is preferred.

Wage Information

The hourly rate for this position is $20.16

Additional Information :

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. 

What is in it for you: 

• Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
• Complimentary on-site parking
• Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
• Food Spa and Resort Discounts: Employee program with discounts on restaurants bars and spa services at Fairmont & Accor properties world-wide.
• Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5700 properties with Accor.
• Training & Development: Learning programs through our Academies designed to sharpen your skills
• Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
• Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs awards and exclusive travel and lifestyle perks.
• Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.

Health and Retirement Benefits

All full-time employees are eligible for our comprehensive benefits package which includes:

• Medical dental and vision insurance (effective the first of the month following 30 days of employment)
• Eligible single Full-Time employees can enroll in a $0 premium health plan
• Life and disability insurance
• Paid Holidays

All Full-time and Part-time employees are eligible for:

• Vacation and sick leave
• 401(k) retirement plan with matching program
• Employee Assistance Program (EAP)

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Applicants must be legally eligible to work the United States.

Remote Work :

No

Employment Type :

Full-time