Host

We are seeking a highly motivated and friendly Host to join the Tailwind team at our new Franks Chicken and Waffles location in the ABQ Airport! As the first point of contact for our guests you will set the tone for the Tailwind experience by providing a warm welcome and ensuring a smooth flow within the dining area. As a Host you will greet and seat guests manage reservations and waitlists answer guest inquiries and maintain a clean and organized front-of-house environment. Your ability to multitask communicate clearly and stay calm in a fast-paced setting will be essential in this role.

Tailwind encourages Veterans and Military family members to apply!

• Greet and welcome guests with a warm friendly and professional demeanor
• Manage reservations waitlists and seating charts to ensure efficient guest flow
• Escort guests to tables and provide menus or information as needed
• Maintain a clean organized and welcoming host stand and entrance area
• Answer phone calls take reservations and provide menu or restaurant information
• Communicate with servers bussers and kitchen staff to support smooth service operations

• Previous hospitality or customer service experience preferred
• Strong communication multitasking and organizational skills
• Ability to work in a fast-paced environment
• Professional appearance and positive attitude
• Ability to handle guest concerns with tact and professionalism

• Must be able to pass a background check to receive an airport badge
• Must have reliable transportation

• 401K
• Paid training
• Employee discount
• Employee referral program
• Health Dental and Vision offered to full-time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race color religion sex (including pregnancy gender identity and sexual orientation) national origin age (40 or older) disability or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process please contact our HR department.