Hospitality Customer Care Associate

Role Overview
Our company is currently expanding our remote team and in this role you will help coordinate reservations and related arrangements such as lodging activities transportation and event-related services for clients.

This opportunity is ideal for individuals who are able to multitask are organized communicate clearly and effectively and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities
Support clients by organizing and coordinating customized service arrangements
Research and review available options to match client needs and preferences
Secure and verify reservations to ensure details are accurate
Maintain professional communication through phone and email
Assist with schedule updates adjustments and general service inquiries
Keep client information and documentation organized and up to date
Participate in training sessions

What We Provide
Fully remote capability
Flexible schedule
Ongoing training and learning resources
Supportive team culture

Qualifications
Authorized to work in the United States United Kingdom Mexico Australia Latin America or Spain
Must be at least 18 years of age
Strong written and verbal communication skills in English
Reliable internet access and smartphone (computer is also highly recommended)