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Hospitality Ambassador
Job Location:
Job Location:
South San Francisco, CA - USA
Hourly Salary:
USD 30 - 33
Hourly Salary:
Posted:
13 September 2026 (6 days ago)
Posted:
Application Deadline:
11 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Hospitality Ambassador
South San Francisco CA
12 Months
Description
Customer-facing onsite role within Site Services responsible for delivering a high-touch white-glove hospitality experience while ensuring secure campus access in partnership with Security.
Acts as the first point of contact in lobbies and supports daily operations impacting a large high-visibility workforce (12000 employees visitors and partners).
Core Responsibilities
Front Desk / Lobby Operations
Serve as the main point of contact for employees and visitors
Provide high-level professional service with a heart for service mindset Handle inquiries requests and issues promptly and gracefully
Security & Access Management
Partner closely with Security to protect people and assets
Manage visitor check-in badge assignment and host notifications
Ensure strict adherence to access protocols and confidentiality
Guest & Service Coordination
Support:
Vendor deliveries (packages catering personal items)
Special requests and VIP interactions
Call center support (phone inquiries)
Program & Operations Support
Manage programs like:
Parking placards
Clipper Cards / transportation
Lobby amenities
Support multiple lobbies (flex/rover coverage as needed)
Logistics & Additional Duties
Support gnExpress delivery service (document handling/distribution)
Maintain lobby supplies
Assist with projects and process improvements
Key Competencies
Bachelor s degree (any field)
34 years experience in:
Corporate hospitality OR
High-end service (luxury hotel retail concierge etc.)
Strong proficiency in:
MS Office Google Suite
Ability to learn new systems (visitor mgmt call center tools)
Valid CA driver s license
Work Conditions
Fully onsite (5 days/week) South San Francisco
Shift options:
7:00 AM 4:00 PM
8:00 AM 5:00 PM
Mandatory:
Bi-weekly Thursday meetings (until 6:30 PM)
Team meetings safety certification (within 6 months)
12-month commitment required
No relocation or remote option
#TBL1
South San Francisco CA
12 Months
Description
Customer-facing onsite role within Site Services responsible for delivering a high-touch white-glove hospitality experience while ensuring secure campus access in partnership with Security.
Acts as the first point of contact in lobbies and supports daily operations impacting a large high-visibility workforce (12000 employees visitors and partners).
Core Responsibilities
Front Desk / Lobby Operations
Serve as the main point of contact for employees and visitors
Provide high-level professional service with a heart for service mindset Handle inquiries requests and issues promptly and gracefully
Security & Access Management
Partner closely with Security to protect people and assets
Manage visitor check-in badge assignment and host notifications
Ensure strict adherence to access protocols and confidentiality
Guest & Service Coordination
Support:
Vendor deliveries (packages catering personal items)
Special requests and VIP interactions
Call center support (phone inquiries)
Program & Operations Support
Manage programs like:
Parking placards
Clipper Cards / transportation
Lobby amenities
Support multiple lobbies (flex/rover coverage as needed)
Logistics & Additional Duties
Support gnExpress delivery service (document handling/distribution)
Maintain lobby supplies
Assist with projects and process improvements
Key Competencies
- Exceptional customer service / hospitality mindset
- Strong communication & interpersonal skills
- Ability to handle sensitive/confidential information with discretion Adaptability multitasking in fast-paced environments
- Problem-solving / solution-oriented thinking
- Collaboration with cross-functional teams (Security Legal Admins Events etc.) Continuous improvement mindset
Bachelor s degree (any field)
34 years experience in:
Corporate hospitality OR
High-end service (luxury hotel retail concierge etc.)
Strong proficiency in:
MS Office Google Suite
Ability to learn new systems (visitor mgmt call center tools)
Valid CA driver s license
Work Conditions
Fully onsite (5 days/week) South San Francisco
Shift options:
7:00 AM 4:00 PM
8:00 AM 5:00 PM
Mandatory:
Bi-weekly Thursday meetings (until 6:30 PM)
Team meetings safety certification (within 6 months)
12-month commitment required
No relocation or remote option
#TBL1
Why TalentBurst
At TalentBurst we deliver more than talent we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.
Backed by precision transparency and results we connect top talent with leading organizations through trusted partnerships.
We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.
TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.
