Hospital Greeter Englewood, CO

Position SummaryThe Greeter is responsible for creating a welcoming and supportive first impression for guests visitors and staff. This role assists guests by providing directions answering questions and offering general support to ensure a smooth and positive experience. The Greeter helps maintain a safe organized and friendly environment serving as a key point of contact for anyone entering the ObjectiveTo provide a warm welcoming and helpful experience for all guests visitors and staff by offering guidance information and support while ensuring a safe organized and positive environment throughout the entrance and lobby Duties and ResponsibilitiesGuest Greeting and AssistanceWelcome all guests and visitors with friendly and professional demeanor check in vehicles and keys with valet staff and direct guests to their appropriate SupportProvide clear and accurate directions to areas departments and buildings ensuring guests feel comfortable navigating the AssistanceRetrieve wheelchairs and assist guests with mobility needs to promote comfort and and Security MonitoringObserve and report any suspicious behavior or loitering helping maintain a safe environment for all guests and CoordinationNotify valet staff when vehicles are ready to be parked or retrieved assist with organizing vehicles in the service lane and retrieve vehicles for guests as and Lot MaintenanceEnsure the driveway and parking areas are kept clean organized and presentable including assisting with general cleaning and organization ServiceProvide prompt courteous assistance to all guests responding to requests with urgency and and ReportingImmediately report any concerns that may impact on the safety welfare or integrity of the facility its staff or its StandardsMaintain proper uniform grooming and hygiene in accordance with company policies. Adhere to assigned work schedules including arrival breaks and departure ParticipationAttend all required meetings and training courses and collaborate with team members to ensure a smooth guest-focused Area CleanlinessKeep all work and guest areas tidy always ensuring a clean and welcoming ResponsibilitiesPerform other tasks as needed to support operational and financial goals while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on Skills and AbilitiesCompetency/QualificationsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential and ExperienceHigh school diploma or general education degree (GED); Customer service/administrative experience preferred; customer service attitude and a willing helpful demeanor is and LicensesA valid drivers license and reliable transportation are required for this role along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this Customer Service & CommunicationProvide exceptional guest service through professional communication active listening and personalized assistance creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team Handling and SafetyHandle guest luggage safely and efficiently ensuring belongings are transported with care and discretion. Maintain confidentiality follow proper storage procedures and ensure luggage is organized secure and easily DemandsMust have the stamina to stand walk and lift up to 50 lbs for extended periods often in varied weather conditions while maintaining a professional appearance and following uniform and grooming standards. Flexibility to work nights weekends and holidays is required to support guest needs and hotel EnvironmentWork in both indoor and outdoor settings collaborating with teams vendors and clients in on-site and corporate environments. Regularly use computers communicate by phone and work around parking facilities with exposure to weather conditions and noisy environments with moving Phone UseEmployees may be required to use personal cell phones for work-related communication including coordination with team members managers and clients as well as accessing work applications. Reimbursement for work-related phone usage will follow company TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal state and local laws on compensation pay transparency and pay Compensation and BenefitsHealth Benefits Medical vision and dental insurance Upon eligibility401K Upon eligibilitySupplemental Insurance Life insurance and critical illnessBonus opportunitiesInternal leadership development programPaid time offPaid trainingTuition assistance through Bellevue University Up to $5250 per yearNationwide discounts through Perks at WorkMilitary friendly employerEmployee at WillEmployment with PMC is on an at-will basis meaning either the employee or the employer may end the employment relationship at any time for any reason with or without cause or notice in accordance with applicable laws. A 120-day introductory period Labor Standards Act (FLSA)This position is classified as non-exempt under the Fair Labor Standards Act (FLSA) meaning employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal state and local wage and overtime laws ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work is compliant with all state workmans compensation LeavePMC is compliant with all state specific required and FMLA paid leave requirements such as sick leave state paid family leave Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modificationin compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to Title: Hospital GreeterDepartment: Valet Parking DivisionReports directly to: Account ManagerSchedule: Full-time or Part-timeStatus: $18.00 per hourCompensation: Hourly