Horticulturist– DC Sales

• Serve walk-in customers by assisting with plant selection availability questions quotes tagging and basic horticultural guidance.
• Act as a key in-house sales and customer service resource supporting order entry fulfillment and customer communication.
• Support order fulfillment by pulling staging and preparing product for customer pickup and delivery.
• Assist in loading customer vehicles safely and efficiently.
• Coordinate transfers from other DC locations to fulfill customer needs and maintain inventory balance.
• Support inventory duties including product organization tagging and ready-to-sell maintenance.

• Assist with Accounts Receivable (AR) activities when needed including payment processing and customer coordination.
• Support receiving operations by unloading incoming plant trucks and supplies and assisting with verification and staging.
• Execute inter-farm and inner-farm transfers with accurate documentation and communication.
• Participate in physical cycle counts and inventory audits as assigned.

• Load and unload customer vehicles plant trucks and supply deliveries.
• Perform physical cycle counting and inventory verification.
• Support B&B order processing including selection staging and loading.
• Handle plant material safely and efficiently in yard greenhouse and dock environments.
• Assist with maintaining organization cleanliness and safety throughout the DC.

• Horticultural and plant care knowledge or willingness to learn.
• Strong customer service and communication skills.
• Ability to communicate effectively between customers sales inventory and operations teams.
• Attention to detail in order handling and inventory accuracy.
• Ability to work in a fast-paced outdoor and physically demanding environment.
• Comfort operating or learning equipment such as forklifts loaders and pallet jacks.
• Basic computer skills including CRM order entry and mobile applications.

• Maintain a safe work environment and follow all PPE safety and equipment guidelines.
• Communicate safety concerns immediately and participate in safety training and meetings.
• Demonstrate accountability by meeting timelines expectations and quality standards.
• Support company culture core values and brand standards in all customer and team interactions.

• Walk-in customer satisfaction and service responsiveness.
• Fulfillment accuracy and efficiency.
• Inventory accuracy and cycle count performance.
• Timely and accurate execution of transfers and receiving.

Safe work practices and adherence to operational procedures

WORK SCHEDULE

M-F approximately730am-4pm. We are a seasonal business and the work hours and workload will vary depending on the season. Average 40 hours/week annually.

We are Proud to Offer:

• Excellent hourly rate of $22-25/hourly depending on experience
• Comprehensive benefits package including cost effective medical insurance options
• 401k Match after 60 days
• Company-paid life insurance
• Paid Time Off plus Paid Holiday Time
• Growth opportunities
• Exceptional organizationally aligned culture with Entrepreneurial Operating System (EOS) and transparency / open book management (Great Game of Business - GGOB)

We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Willoway Nurseries is proud to have a Drug Free Workplace Safety Program**

**Note that marijuana became legal in Ohio in 2016 for medical use. However Willoway Nurseries Inc. Drug Free Safety Policy does not recognize medical or recreational marijuana as acceptable in the workplace regardless of whether the employee has a prescription or not. The presence of THC will still be considered a positive test result. This mirrors Federal law which does not recognize marijuana as legal as the laws are written and voted on at the State level.

Required Experience:

IC