HIV Outreach Coordinator

Job Details

Job Summary
The Philadelphia TelePrEP Program (PTP) is a joint initiative between Jefferson Einstein Philadelphia and the Philadelphia Department of Public Health/Division of HIV Health (PDPH/DHH) to provide at-home and telehealth-based HIV prevention services. The TelePrEP Navigator will be the first and primary point of contact for telePrEP and telePEP patients and will provide comprehensive support for patients to engage in HIV prevention services.

Job Description

Essential Functions
Comprehensive PrEP and nPEP navigation services: a range of activities to ensure unfettered access to HIV prevention services.
Conduct HIV prevention and sexual health risk reduction education and counseling. Engage HIV negative patients in psychoeducation on HIV/AIDS disease acquisition and prevention services including testing behavioral and biomedical HIV prevention interventions.
Schedule/re-schedule telePrEP appointments.
Provide appointment reminders by patient preferred contact method.
Support TelePrEP provider and patient in ensuring a smooth and efficient telehealth appointment experience. Liaise between patient and clinical team to support self-testing STI treatment and medication refills.
Link patients to comprehensive primary care when needed.
Link patients to ancillary services: free condom access mental/behavioral health supports and other community services.
Enhance positive healthcare outcomes and community awareness about HIV/AIDS impacting community health through education linkage referrals and direct service delivery.
Identify and evaluate models that transform sporadic users of health care into regular and continual users of healthcare; and identify effective methods to support and retain clients in care.
Respond to PTP referrals and patient messages within 8 business hours.
Track progress using CareWare EMR and MS excel as appropriate; use data to identify needs assessment.
Provide ongoing adherence and retention services and psychosocial support.
Assist patients in linkage and navigation of the healthcare system.
Assist patients with enrolling in insurance and co-pay assistance programs for which they are eligible.
Contribute to program reporting.
Comply with reporting requirements including Health Department and funding source.
Participate in discussions in staff meetings case consultations and group supervision.
Coordinate efforts to recruit and retain patients in HIV prevention services.
Promptly attend scheduled meetings in-services and trainings.
Other projects related to HIV prevention as assigned.

Competencies (Knowledge Skills and Abilities Required):
Patient-and Family-Centered Practice
Knowledge of how to convey respect and collaborate with the patient and the designated care partner in care and care planning.
Cultural Awareness
Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
Effective Communication
Understanding of effective communication concepts tools and techniques ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
Professionalism
Exhibits honesty confidentiality and integrity in all activities and communications.
Attentiveness to detail and effective time management
Maintains confidentiality and adheres to HIPAA
Demonstrates ethical behavior as defined in the ANA Conduct of Conduct for Nurses
Demonstrates willingness to precept nursing students
Patient Assessment and Care
Knowledge of nursing and medical terminology; ability to assess ailments and injuries of patients to triage appropriately
Patient and Designated Care Partner Education
Knowledge of child and adult education techniques and health literacy barriers
Ability to elicit learning priorities and needs and educate patients and their designated care partners on the patients condition the treatment and medications suggested and given and the next steps in the patients recovery.
Medication Administration and Prescription
Knowledge and application of pharmacology as it relates to primary care practice including medications used to treat patients and immunizations for preventive care.
Knowledge of pharmacology resources/references for professional and patient use.

Minimum Education and Experience Requirements:
Education:
Bachelors degree required
AND
Experience:
1 years relevant experience (i.e. healthcare navigation HIV testing and counseling provision of sexual health service)

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

5501 Old York Road Philadelphia Pennsylvania United States of America

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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