History Colorado Only Reallocation Facilities Technician IV

Operating within established policies procedures and strategic direction set by the Deputy Director of Facilities and Senior Director of Facilities and Capital Planning this role exercises independent judgment in prioritizing work allocating resources and responding to emergent operational needs.

This position provides operational leadership during assigned shifts and plays a critical role in maintaining continuity of services particularly during evenings weekends and periods of limited supervisory presence.

The Facilities Division is responsible for the management maintenance preservation and strategic planning of all History Colorado facilities and infrastructure. This includes statewide building operations capital construction controlled maintenance deferred maintenance planning and long-range facility investment.

Work includes but is not limited to the following:

Brief Duty Description:

Job Duty 1

Coordinates and directs daily facilities operations including work order management dispatch and execution of maintenance activities.

• Prioritizes incoming work orders based on urgency safety and operational impact

• Assigns and reassigns work to Facilities Specialists throughout the day

• Adjusts workflows in response to changing building conditions

• Ensures timely completion of maintenance and service requests

• Managing competing operational priorities in a dynamic environment

• Balancing planned and reactive maintenance needs

• Maintaining service levels during high-demand periods

• Ensuring consistent execution of work across multiple staff

Job Duty 2

Provides real-time coordination and direction of Facilities Specialists and security personnel to maintain operational continuity.

• Adjusts staffing assignments based on operational needs and availability

• Identifies coverage gaps and implements immediate solutions

• Directs staff activities during routine operations and emergent situations

• Coordinates activities across facilities and security functions

• Responding to unplanned absences and staffing shortages

• Maintaining adequate coverage across building operations

• Making time-sensitive decisions with limited information

• Ensuring continuity of operations across all shifts including nights and weekends.

Job Duty 3

Monitors staff attendance in real time and implements operational adjustments to maintain service levels.

• Tracks attendance issues such as absences tardiness and early departures

• Communicates attendance concerns to Deputy Director for follow-up

• Adjusts staffing plans and assignments to maintain coverage

• Identifies patterns or recurring issues for escalation

• Managing operational disruptions caused by staffing gaps

• Ensuring timely communication of attendance issues

• Maintaining accountability without formal supervisory authority

• Balancing operational needs with established policies and procedures

Job Duty 4

Responds to facility-related incidents and coordinates immediate operational actions.

• Initiates response to building system issues safety concerns or operational disruptions

• Coordinates staff response during incidents

• Communicates with leadership and security personnel as needed

• Implements interim solutions to stabilize conditions

• Making rapid decisions in high-pressure situations

• Coordinating multiple staff and priorities simultaneously

• Ensuring safety while maintaining operational continuity

• Operating within established emergency procedures

Minimum Requirements:

*Six (6) years of full-time professional experience in facilities operations security building maintenance skilled trades construction or a closely related field.

*Experience must include at least two (2) years of progressively responsible facilities experience involving work coordination prioritization incident response and/or providing operational direction to others.

*Experience must include at least two (2) years of security experience in a museum setting.

*Proven experience prioritizing and coordinating facilities work based on safety urgency and operational impact.

*Proven experience coordinating staff vendors contractors or operational coverage.

*Ability to obtain and maintain a valid Colorado drivers license.

Substitutions:

Relevant education or technical/trade training may substitute for up to two (2) years of the general experience requirement.

Education may not substitute for the required two (2) years of progressively responsible museum facilities operations experience.

Preferred Qualifications:

*Experience serving as a lead worker shift lead facilities coordinator or similar role.

*Experience working in a large complex public-facing or institutional facility.

*Experience with work-order systems building automation systems access control security systems and general building operations.

*Relevant experience working for the State of Colorado or another public-sector organization.

Competencies:

• Working knowledge of building systems and general facilities operations.

• Strong problem-solving independent judgment and decision-making skills.

• Ability to provide work direction and maintain accountability without formal supervisory authority.

• Ability to respond effectively to emergencies staffing shortages and changing operational conditions.

• Strong communication organization collaboration and customer-service skills.

• Ability to work independently during evenings weekends and periods of limited supervisory presence.

• Excellent interpersonal and communication.

• Project management skills: ability to multitask problem-solve prioritize create systems and processes and collaborate with and engage others.

• Ability to work in a fast-paced environment and juggle multiple priorities and able to react and adjust quickly to changing conditions.

• Detail oriented.

• Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state.

• Work well under pressure.

• Strong relationship management skills and excellent representation of the department in community interactions.

• A proven track record for developing and maintaining trusted relationships with stakeholders and industry experts.

• Excellent negotiation and consensus building skills.

• Proactive approaches to problem-solving and with strong decision-making capability.

• Highly resourceful team-player with the ability to also be extremely effective independently.

Factors to be Evaluated:

• Technical Competence Technical experience as it relates to the duties outlined in this job announcement.

• Depth and Breadth of Experience Experience that covers multiple areas outlined in this job announcement. Experience should be varied and not one dimensional and demonstrate a wide range of community involvement.

• Job Fit Experience will be evaluated to determine how well your past experience aligns with and meets the business needs of this position. Current experience is preferred.