High-Performance Computing (HPC) Data Center Operator

We have an opening for a High-Performance Computing (HPC) Data Center Operator to monitor diagnose troubleshoot and repair system faults on a large number of high-performance computer (HPC) systems storage systems and networks working under minimal supervision. You will interact with other Livermore Computing (LC) staff to remediate problems and provide advanced technical support in a complicated HPC computing and networking environment working either Swing (4:00pm 12:00am) or Owl Shift (12:00am 8:00am). This position is in the Livermore Computing Operations Group in the LC Division within the Computing Directorate.

This position requires full-time on-site presence due to the nature of the work.

This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

You will 

• Provide intermediate technical support and operational monitoring for HPC systems including large Linux clusters file systems storage systems and associated infrastructure.
• Apply working knowledge of Linux/Unix systems and use in-house and vendor-supplied tools to monitor systems diagnose issues and perform routine repairs and recovery actions.
• Utilize the Laboratorys trouble ticketing system ServiceNow for problem ticket tracking.
• Receive document triage and respond to customer issues during business and off-hours resolving routine problems or escalating to appropriate technical staff.
• Perform data center facilities monitoring problem remediation and emergency event response during normal daily operation and off-hours.
• Participate in system installation hardware swaps system relocation and decommissioning activities in support of ongoing data center operations.
•  Promote the use of inter-departmental resources for tools metrics and common solutions to team members via email and presentations.
• Perform other duties as assigned.

In Addition at the 525.3 Level

• Provide advanced technical support and monitoring capabilities for the HPC systems clusters file systems and storage systems under minimal supervision.
• Independently troubleshoot and resolve moderately complex hardware software operating system network and infrastructure issues; analyze symptoms determine root cause implement corrective actions and coordinate escalation when required.
• Perform advanced technical tasks including installation diagnosis repair and maintenance of clustered computer systems and related file systems and networks.
• Analyze system events alarms logs and monitoring data to identify patterns isolate faults and recommend improvements to procedures tools or operational practices.
• Serve as a knowledgeable resource to team members during off-hours operations and contribute to the development refinement and documentation of operating procedures and response practices.

Qualifications :

• Ability to obtain and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship.
• Associates degree in a computer-related field or equivalent combination of technical training and experience.
• General working knowledge of networking concepts protocols and connectivity troubleshooting.
• Demonstrated experience using Linux command-line utilities for system monitoring routine troubleshooting and routine administration tasks.
• General working knowledge of enterprise storage concepts such as NAS RAID and file system operations.
• Experience installing racking inspecting replacing and performing routing troubleshooting and repair ofserver storage or network hardware components in a data center environment.
• Proficient verbal and written communication skills necessary to interact with customers and team members with the ability to work independently and as a member of a team.
• Experience and knowledge of the skills needed for a customer support role to include a focus on listening rapport-building friendly and approachable nature and courtesy and patience.
• Ability to work all shifts including weekends and holidays.

In Addition at the 525.3 Level

• Significant experience developing refining and documenting work processes operational procedures technical instructions or troubleshooting workflows.
• Significant experience administering maintaining repairing securing and troubleshooting systems in large scale production environments involving Linux clustered computing or networked storage with minimal supervision.
• Demonstrated experience independently diagnosing and resolving moderately complex hardware software operating system storage and network issues in

Qualifications We Desire

• Advanced training certifications and experience in Linux operating systems.
• Advanced knowledge and experience working in a datacenter
• Computer Support experience or advanced experience in desktop support.

Pay Range

$43.55 - $63.97 Hourly

$43.55 - $53.36 Hourly for the 525.2 level

$52.23 - $63.97 Hourly for the 525.3 level

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting; pay will not be below any applicable local minimum wage.  An employees position within the salary range will be based on several factors including but not limited to specific competencies relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.

Additional Information :

#LI-Onsite

Position Information

This is a Career Indefinite position open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit  Clearance

  This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

  Pre-Employment Drug Test

  External applicant(s) selected for this position must pass a post-offer pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

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  Remote Work :

  No

  
  

  Employment Type :

  Full-time