High-Density Thermal System Engineer

POSITION SUMMARY

We are seeking a High-Density Thermal System Engineerto strengthen thermal technical support team for high-density applications. Leading support across mechanical electrical quality monitoring controls and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics demonstrate strong leadership skills and drive continuous improvement initiatives.

RESPONSIBILITIES

• Lead the support of thermal management systems for high-density and liquid cooling applications.
• Mentor and support team members fostering a collaborative environment and promoting technical growth within the team.
• Work closely with R&D and Offering to integrate new technologies and solutions into existing systems effectively.
• Implement best practices and innovative solutions to enhance thermal management processes and drive continuous improvement.
• Oversee implementation of upgrade/retrofit programs first article testing in the lab or at customer sites.
• Identify and resolve issues related to thermal performance including diagnosing and addressing problems in high-density and liquid cooling systems.
• Provide technical support across mechanical electrical quality monitoring and control systems to ensure seamless integration and performance of thermal solutions.
• Onsite travel to address escalated issues and/or attend customer meetings.
• Lead the development and maintenance of technical documentation and support content for high-density products.
• Communicate effectively to understand customer needs provide technical support and resolve issues ensuring high levels of customer satisfaction.
• Monitor industry trends and emerging technologies in thermal management and cooling systems and provide recommendations for incorporating these advancements into current processes.
• Stay abreast of HVAC and AHRI codes and standards for thermal products.
• Stay informed about new products revisions updates and upgrades that may affect product operation.

QUALIFICATIONS

• Bachelors degree in Mechanical Engineering Thermal Engineering Thermal Dynamics or a related field required.
• Minimum of five years experience interacting with customers on a technical level required.
• Working knowledge of glycol and water quality is a plus.
• Experience and Knowledge of Vertiv thermal products is a plus.
• Deep expertise in thermal dynamics and proven ability to optimize complex thermal systems.
• At least 5 years of experience in thermal management specifically with high-density and liquid cooling systems.
• Excellent writing and verbal communication skills.
• Excellent organizational and time management skills.
• Strong leadership skills with a proven ability to direct build and lead technical teams.
• Possess a positive attitude and flexibility in a rapidly changing environment.
• Detail oriented and self-motivated with the ability to work without direct supervision.
• Proficient PC skills including all Microsoft Office products and web-based technologies.
• Must be able to read and interpret electrical diagrams piping drawings and blueprints.
• Strong skill sets: Customer service skills troubleshooting skills Safety minded Microsoft Office and web-based technology Mechanical aptitude.
• Interpersonal Skills Professional Reliable Team Player.

POSITIONS ELIGIBILITY REQUIREMENTS

• 20% travel will be required work flexible schedules and maintain valid drivers license.