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Helpdesk Technician
Job Location:
Job Location:
Richardson, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
27 June 2026 (30+ days ago)
Posted:
Application Deadline:
24 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description: Helpdesk Technician at CompuGroup Medical
Job Responsibilities:
- Provide technical support to end-users for hardware software and network-related issues.
- Respond to help desk tickets and troubleshoot problems efficiently.
- Document all support activities and resolutions in the ticketing system.
- Assist in the setup and configuration of computer systems and peripherals.
- Collaborate with other IT teams to resolve complex technical issues.
Essential Qualifications:
- of a degree in Computer Science or related field.
- Strong communication skills and ability to explain technical concepts to non-technical users.
- Proven experience in technical support and help desk assistance.
- Proficiency in technical documentation and ticketing systems.
Desired Experience:
- 1-2 years of relevant experience in a similar role.
- Experience in providing help desk support in a healthcare environment is a plus.
Salary & Benefits:
- Salary Range: $50000 - $60000 per year.
- Benefits package including healthcare dental and vision coverage.
- Paid time off and retirement savings plan.
- Opportunities for professional development and advancement within the company.
Location: 1010 E Arapaho Rd ste 300 Richardson TX 75081 USA
Required Skills:
CommunicationTechnical SupportTechnical DocumentationHelp Desk Support
