HELOC Mortgage Processor Houston Office

The HELOC Mortgage Processor is responsible for managing the end-to-end processing of Home Equity Line of Credit (HELOC) applications and first/second mortgage loans from application receipts through closing. This role requires a detail-oriented professional who ensures file accuracy regulatory compliance and an exceptional borrower experience while meeting established turn-time benchmarks. The candidate must be comfortable in new department start up.

Primary Job Duties:

HELOC & Mortgage Processing

• Intake new loans review verify and process HELOC and residential mortgage loan files from submission to closing.
• Order and review third-party services including title reports appraisals/AVMs flood certifications and property tax records.
• Analyze income documentation (W-2s tax returns pay stubs bank statements) to confirm application accuracy.
• Verify borrower credit reports liabilities and assets; identify and resolve discrepancies.
• Ensure HELOC credit line amounts and draw periods are structured per product guidelines.
• Prepare and submit complete loan packages to underwriting address conditions promptly.
• Coordinate closing disclosures (CD) right-of-rescission notices and HELOC agreement documentation.

Compliance & Documentation

• Maintain strict adherence to RESPA TILA HMDA Regulation Z and state-specific lending laws.
• Ensure timely issuance of required disclosures within regulatory deadlines (e.g. 3-day rule TRID).
• Maintain complete and audit-ready loan files in the LOS (Loan Origination System).
• Flag potential fraud indicators and escalate to the compliance team as required.

Coordination & Communication

• Serve as the primary point of contact for loan officers borrowers title companies and settlement agents.
• Proactively communicate loan status outstanding conditions and projected closing dates.
• Collaborate with underwriters to resolve file deficiencies and obtain clear-to-close decisions.
• Coordinate closing schedules with title agents and notaries; confirm funding authorization.

Pipeline Management

• Manage a pipeline of 3050 active HELOC and mortgage files simultaneously.
• Monitor turn times against service-level agreements (SLAs) and escalate delays proactively.
• Track pipeline activity in the LOS and provide daily status updates to management.

Qualifications :

• 2 years of mortgage processing experience with at least 1 year specifically on HELOC products.
• Solid working knowledge of HELOC product structures draw periods repayment terms and lien positions.
• Proficiency with a major LOS platform (Meridian Link or similar).
• Strong understanding of TRID RESPA Regulation Z and HMDA compliance requirements.
• Ability to read and interpret credit reports appraisals title commitments and tax transcripts.
• Excellent organizational skills and the ability to manage multiple priorities under deadline pressure.
• Strong written and verbal communication skills.
• Ability to wear multiple hats and complete multiple tasks with a startup mindset.

Additional Information :

• Working in a growing and dynamic industry
• Full benefits: Medical Dental Vision FSA/HSA and wide array of voluntary products and discounts
• 401(k) with company match
• Paid time off
• This is a non-exempt role
• Target base salary range is 55K- 65K which is based on various factors including skills and work experience.
• In addition to base salary this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance.
• LBF is an EEO/AA/Vet/Disabled Employer
• Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites set the estimated salary not Longbridge Financial.

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Remote Work :

No

Employment Type :

Full-time